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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
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12%
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1%
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0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Nice people

5
All the staff I have spoke to were very helpful and nice Reviewed on: 6th September 2022

Great Coms

5
Cycle plan gave me a quick no nonsense all above board quote and made the whole process easy. Reviewed on: 6th September 2022

Easy to set up, plenty of options to suit all

5
The plan was easy to set up online. There were plenty of cover options to suit all requirements. I only wanted basic 3rd party cover and this was reasonably priced. European cover too I recall. They even rang me to clarify a query, personal service is rare these days! Reviewed on: 6th September 2022

Great company with tailored policies

5
I was looking for reasonably priced bike insurance covering theft and public liability. Taking out a policy was super easy with a well designed web site. The whole process took under 5 mins and was painless. Reviewed on: 6th September 2022

No Problems

5
I didn't need to make a quote but having read the insurance policy booklet in detail I was reassured all year knowing that if an incident occurred which wasn't my fault or my bicycle was stolen, Cycleplan was there in the background giving me peace of mind and confidence to ride to my heart's content. Reviewed on: 6th September 2022

Simple and easy to get covered

5
Got my new bike through cycle 2 work scheme and needed insurance quickly so that I could pick my bike up and start to experience the wonders of not getting stuck in traffic and getting fit and healthy. The policy was super easy to sort via the website and the renewal process even easier! Thank you, I have peace of mind both from bike riding and knowing I have the right insurance policy in place. Reviewed on: 6th September 2022

Great price and service

5
Brilliant pricing, customer service is clear, effective and timely. A massive help and creating reduced stress when replacing my stolen bike. Reviewed on: 6th September 2022

Great Service

5
No problems when contacting by email or phone. Reviewed on: 6th September 2022

Cycle plan security

5
Good service easy to apply and peace of mind guaranteed Reviewed on: 6th September 2022

On two wheels

5
A little bit pushy both in advertising style and on apparent set up fees from the actual policy. Reviewed on: 6th September 2022