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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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12%
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1%
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0%
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Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Looks a good comprehensive cover.....my second year with them but I haven't need it.

5
This seems to be a policy built for cyclists. I ride an eMTB mainly off road but the peace of mind having theft cover is a major factor. Reviewed on: 17th September 2021

Good simple bike insurance

5
Very easy, quick and straightforward to sort out, good value for money too. Just what I needed following purchase of a new bike. Reviewed on: 17th September 2021

Great value insurance

5
Had the cover I needed at a good price. Reviewed on: 17th September 2021

Easy set up for comprehensive cover

5
Getting started with CyclePlan is super easy, the different levels of cover are simply explained, and the claims processes is well explained. Highly recommended. Reviewed on: 17th September 2021

fantastic value for money

5
i recently purchased an electric bike from Halfords and was worried about the upkeep and high value , when looking for insurance i was lucky enough to see that halfords do a really good cycle plan , its easy to set up , affordable and offers peace of mind , the prices are really competitive and Halfords go above and beyond in helping you set up what you need, i would recommend 100% Reviewed on: 17th September 2021

Great all round

5
Good service & competitive pricing Reviewed on: 17th September 2021

An easy and affordable way to gain peace of mind.

5
It was relatively easy to join cycle plan on line. Now I am secure in the knowledge that as long as I follow the guide lines, in the policy, I will not be liable in the case of an accident when I am riding and I will be compensated if my bicycle is stolen. Altogether a relatively inexpensive way to survive in what seems to be a more risky environment Reviewed on: 17th September 2021

Effortless to arrange good value bike insurance

5
I have recommended cycleplan to other cyclists. I shopped around initially and found that cycleplan was great value. Setting up the policy was simple, and all interactions with your agents were straightforward and beneficial. Renewing the plan was easy, it is a super service. Reviewed on: 17th September 2021

Easy setup

5
Easy and straightforward to setup good product and a reasonable price Reviewed on: 17th September 2021

Covers more than I thought

4
It was so easy and simple to set up. I was looking to insure my electric bike and didn't know where to start. Cycle plan popped up and after looking through what they cover, it was a no brainer. Easy to set up and get answers to any questions I had. Using this company makes me feel safe riding on the roads and that no matter what crops up, the team are there to help me. Even with things I wasn't sure about or knew was included. Like insuring my car for all possibilities, its a comfort to know they are there to help through every step. Reviewed on: 17th September 2021