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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Great service

5
Easy service, very quick, great price Reviewed on: 11th August 2021

Cycleplan know their business

5
Insurance for bikes is very specialist. Cycleplan know the industry and help policyholders with security tips and update on what is happening in the market. Reviewed on: 11th August 2021

Amazing

5
It's was so amazing using cycleplan Reviewed on: 11th August 2021

Great price great service

5
Brilliantly priced and great service. Reviewed on: 11th August 2021

NJ

5
Easy to set up and great level of cover, so much so that I left Direct Line who I’ve been with for twenty years. Reviewed on: 11th August 2021

Easy to purchase

5
Knowledgeable people with great product Reviewed on: 11th August 2021

Empathetic claims handling

5
Had an accident resulting in a stay in hospital. Made a claim for my injuries and explained I had not been able to inspect the bike for damage. Claims handler took details and agreed to log them in case a subsequent claim for bike damage was required. Was advised it would not be a problem to make a later claim. Was grateful for the empathy and understanding during the claims process which was very simple. Reviewed on: 11th August 2021

Cycle insurance

5
Excellent cover never needed to claim but am sure it would be simple Reviewed on: 11th August 2021

Great

5
Great insurance at a great price, with excellent customer service Reviewed on: 11th August 2021

Covered!

5
Good value. Prompt and efficient. Reviewed on: 11th August 2021