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Cycleplan: Bicycle insurance reviews

Name: Bicycle insurance
Rating: 4.83 (4469 reviews)

View other Cycleplan products

4.83

Based on 4,469 reviews, last reviewed 15th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025

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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Refreshing to get the cover you want and need easily

Most other products come as a bundle, with bits you don't need, but here, you make your own selections, giving you the cover you really want, and in an intuitive and easy to navigate way, and at a good price too Reviewed on: 11th August 2021

Excellent customer service

All correspondence regarding a claim was quick , polite and friendly with an outcome that was much appreciated. Reviewed on: 11th August 2021

Straightforward to set up. Advice on things like security down to earth and helpful.

I have only recently returned to cycling after many years and found some aspects of the recreation somewhat more complex than I remember from years ago. I was glad to find that although the market place has become more complex, this company has at least made insuring my e-bicycle easier than I had feared. Reviewed on: 11th August 2021

Great stuff

Everything has been easy. Not had to claim thankfully but no complaints so far! Reviewed on: 11th August 2021

Perfect insurance

Great service, good communication. Excellent Reviewed on: 11th August 2021

Proper cover

Looked at various providers and price of and range of cover suits my needs. Regular newsletter keeps in touch with updates and advice Reviewed on: 11th August 2021

Great Package

Mine is an electric bike shopped around and this was a “no brainer” for me. Reviewed on: 11th August 2021

Never a problem

Cycleplan must be the easiest company I have dealt with regarding insurance. Their application form was easy to fill out and they kept things simple and were able to give me great advice as well as a brilliant deal on my cycle insurance. Very highly recommended and a very happy customer. Reviewed on: 11th August 2021

Great insurance at a good price.

I have not had to claim on my insurance yet, and hope I never have to. But I feel sure that if I did my cycleplan insurance would take care of my needs for me. It's very reassuring knowing it's there if I need it. Reviewed on: 11th August 2021

It's good value for not much money

One of the best value cycle plans available Reviewed on: 11th August 2021

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