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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.71
Based on 4,614 reviews, last reviewed 24th Aug 2026
13000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good service. Very fast response to emails. Purchased bicycle insurance quit recently. No claim yet. Reviewed on: 24th August 2026
Rukshana 's avatar
Rukshana

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4614)

Great service and great value

5
Always been very quick helpful and great value for money Reviewed on: 9th August 2019
Robert Webb's avatar
Robert Webb

Gives me what I need

5
I just wanted third party public liability as I ride an old crock, this gave me what I needed with no pointless bells and whistles. Reviewed on: 22nd July 2019
Janet's avatar
Janet

Happy with Insurance plan.

3
Have never had to use the insurance yet, but was quite impressed that the premium was cheaper than last year,and cheaper than other quotes. Reviewed on: 16th July 2019
Bill Finnegan's avatar
Bill Finnegan

Trust worthy

5
Great price and good customer service Reviewed on: 10th July 2019
Emma Bailey 's avatar
Emma Bailey

Easy to sort friendly staff

5
Very helpful service full explanation polite staff on phone Reviewed on: 9th July 2019
Alexandra ford 's avatar
Alexandra ford

Straightforward and helpful with accident

5
I fell off my bike last year and broke my hand in the process. The insurance claim was straightforward and the personnel was helpful and responsive. Reviewed on: 8th July 2019
Ioana Baciu's avatar
Ioana Baciu

Friendly, empathic... but slow!

4
Everyone I dealt with was friendly and empathic after my bike (and myself!) suffered damage. I had to chase the claim and when I did it seems their processes hadn't (twice) worked which meant my details hadn't been logged as they should. Bit of a pain but they did process my claim quickly as soon as it was logged. Reviewed on: 8th July 2019
Phil Smith's avatar
Phil Smith

Simple

5
Good simple insurance that covers all the bases as a leisure cyclist doing approx 100 miles a week. Reviewed on: 8th July 2019
David Terrell's avatar
David Terrell

Easy, Quick and Simple

5
Cycleplan’s website is laid out simply, it is easy to apply for insurance and the cover is outstanding. Reviewed on: 8th July 2019
Thomas Hirst's avatar
Thomas Hirst

Easy, and covered

5
No probs, straightforward and good value Reviewed on: 7th July 2019
Mark Sales's avatar
Mark Sales

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