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Cycleplan: Bicycle insurance reviews

4.71
Based on 4,585 reviews, last reviewed 8th Aug 2026
10600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fast and efficiant help with questions When I have asked questions online , they have been answered quickly . Reviewed on: 8th August 2026
slj6711@yahoo.co.uk's avatar
[email protected]

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4585)

Zero stars review if I could

1
Once the claim was made I have had to keep chasing after the five working days quoted that they would get back to me. Either every contact they asked for different information to keep delaying the claim process and then wouldn’t pay out the claim as the bike lock provided when i purchased my sons bike from the manufacturers is not one if their chosen few secret bike lock manufacturers Reviewed on: 27th August 2025

Easy quote, clear info, easy to buy the service.

5
Easy quote, clear info, easy to buy the service. Reviewed on: 21st August 2025

what i think

4
i haven't needed to claim yet . But so far setting up the policy was easy Reviewed on: 21st August 2025

Excellent service, will renew.

5
Excellent service, will renew. Would recommend. Reviewed on: 21st August 2025

Very easy to apply and value for.money.

5
Very easy to apply and engage with. The insurance provided is suitable a d value for money Reviewed on: 21st August 2025

Helpful staff, worthwhile product

5
The insurance is quite pricey but the staff are always helpful at trying to find a discount and the company send regular emails advising about ways to ensure compliance with insurance regulations. Reviewed on: 21st August 2025

I took my bike for servicing and they did a bike che...

5
I took my bike for servicing and they did a bike check to see if it was working alright. Reviewed on: 20th August 2025

VERY EASY AND NOT CONFUSING PRETTY STRAIGHT FORWARD

5
VERY EASY AND NOT CONFUSING PRETTY STRAIGHT FORWARD Reviewed on: 20th August 2025

Cycling for exercise.

5
They notified me in plenty of time when bike insurance was due. Then it was easy to renew. Reviewed on: 20th August 2025

Shopped around for a suitable insurance for 2 e-bikes.

5
Shopped around for a suitable insurance for 2 e-bikes. Found Cycleplan to give the best cover compared to my previous bicycle insurance. And when a friend told me about his experience with them, I went for this insurance company. Reviewed on: 20th August 2025

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