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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
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Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
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Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4469)

Really good product

4
Well informed by customer services via email, good package for the money, I would say essential to most serious riders especially with expensive bikes. Reviewed on: 10th July 2025
Thomas J's avatar
Thomas J

Two Years Cover

5
I'm in my second year after having an expensive conversion to my Brompton bicycle that necessitated insurance cover. The application was straightforward and even though the insured item was a bit unusual, the staff were great. I received a nice discount for the first year and thought the price was great for the cover. The price was very similar on renewal this year. I was also sent various messages which clearly outlined what was covered and what was not. This included the lock specification. I thought this was very helpful, leaving you in no doubt or grey areas. I was happy to renew and will continue to do so unless something drastic changes. Reviewed on: 10th July 2025
Matthew G's avatar
Matthew G

Electric Bike Insurance

5
Helpful,with no problems.cover was for electric bike.Have kept me up to date with policy. Reviewed on: 10th July 2025
Keith b's avatar
Keith b

Excellent

5
It's just very easy to get a quote Reviewed on: 10th July 2025
Dean 's avatar
Dean

Payed out when my ebike got spoken

5
Payed out when my ebike got spoken Reviewed on: 10th July 2025
Tom K's avatar
Tom K

Always easy to setup and use and the price is very g...

5
Always easy to setup and use and the price is very good though could be a better price on renewal when it’s more than a new customer Reviewed on: 10th July 2025
Richard Lee Nicoll's avatar
Richard Lee Nicoll

Top cycle insurance

5
Excellent company value for money have been with the a few years now Reviewed on: 10th July 2025
Martin botterill's avatar
Martin botterill

Peace of mind!

5
Peace of mind! I’ve not had to claim but have had good service getting set up. Reviewed on: 10th July 2025
Jf's avatar
Jf

The ease of using the website - excellent

5
The ease of using the website to buy insurance through to, and including customer service queries, is seamless and the exceptional level of support is second to none. Reviewed on: 10th July 2025
Nomisrekab's avatar
Nomisrekab

Easy to use website.

5
Easy to use website everything explained well. Reviewed on: 10th July 2025
Cathryn S's avatar
Cathryn S

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