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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.83
Based on 4,470 reviews, last reviewed 15th Oct 2025
83% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
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12%
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1%
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Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
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Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4470)

Quality cover at an affordable price

4
Easy to speak to customer service. Quick replies. Reviewed on: 20th September 2017
Freddie Bingham's avatar
Freddie Bingham

Frustratingly slow

2
I like a company that just gets on with things - sadly my Cycleplan experience was a bit like pulling teeth. After an accident that damaged my bike I had to get a quote from a local shop to get the insurance - which makes perfect sense. However once quoted by my local shop Cycleplan made me get requoted by their trusted supplier - which took a few more days. Then the trusted supplier undercut my local shop. And now I have to wait even longer to get my bike fixed - even though my local shop now has the parts ready to go for my repair. All the while I am paying out for public transport to commute - Arrghhhh... and effectively this will all end up costing me more than if I'd just paid outright for the damage to be put right without the insurance. Reviewed on: 20th September 2017
Mattinho Parker-Parker's avatar
Mattinho Parker-Parker

Very good

5
Phone about the bike good service will insurance if price is right for me at renew date. Very good Reviewed on: 20th September 2017
Andrew 's avatar
Andrew

Makes cycling carefree

5
Cycleplan provides a straightforward coverage and is easy to contact when you have queries about a (forthcoming) claim. I would recommend spending some money on the low annual fee to go on a covered ride. Reviewed on: 20th September 2017
Jasper Even's avatar
Jasper Even

Great service

5
Quick and easy to set up and lots of options very friendly on giving me information about the plan and informative definitely recommend!!! Reviewed on: 20th September 2017
John Watson's avatar
John Watson

Most competitive plan in the market

5
Comprehensive cover that genuinely takes in to account the complex needs of the modern day cyclist Reviewed on: 20th September 2017
Pete Crossley's avatar
Pete Crossley

precise

4
Not used much. But when I have, Cycle Plan has been quick to reply and sort out my queries. Reviewed on: 20th September 2017
Livi's avatar
Livi

Good value service

4
Had very good service from Cycleplan. Easy monthly payments with no hassles. Reviewed on: 20th September 2017
Nick Dickson's avatar
Nick Dickson

Brilliant service

5
Had to claim after breaking my bike in a crash, paid out to cover the full costs of repair and replacement components with no issues, and thanks to that I'm now back out and riding again. Could not recommend this cover highly enough. Reviewed on: 20th September 2017
Simon William Eardley's avatar
Simon William Eardley

Made a good choice

5
Was searching around for insurance that suited my needs and found cycleplan was competitive in price and overall a good experience when purchasing their product. I renewed again this year. Reviewed on: 20th September 2017
Christopher Shew's avatar
Christopher Shew

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