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Cycleplan: Bicycle insurance reviews

4.82
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4469)

Exceptional service

5
Their insurance products offer a full range of insurance depending on your needs and when I had to make a claim they were very prompt in dealing with the case and getting my payment to me. Reviewed on: 20th September 2017

bike insurance

5
cover is reasonably priced, haven't had to use it yet and hope I don't. Reviewed on: 18th September 2017

Safety is cycleplan

5
When I get bike insurance with cycleplan, I feel too much safe Reviewed on: 17th September 2017

Friendly customer experience

5
I've only been with cycleplan since April 156 and they are great. Everyone who I have spoken to have been helpful so far and hopefully I will be with them for years to come Reviewed on: 17th September 2017

Excellent Insurer

5
Very good value insurance, very easy to contact them and questions are quickly answered and any queries are sorted immediately . I was unfortunately knocked off my bike and had to make a claim which was easy and quickly concluded. Reviewed on: 16th September 2017

Great value insurance

3
A little confusing making a claim, would be better with template form to complete but no quibble payout, overall very satisfied Reviewed on: 16th September 2017

Very easy to setup

5
I've not had to use them fortunately but great customer service when you need any questions answering Reviewed on: 16th September 2017

Cycleplan gives you peace of mind

5
Not had to make a claim yet, and hopefully I won't have to, but I feel secure in the knowledge that Cycleplan will take care of everything, and have me back ont the road again in no time. Reviewed on: 16th September 2017

Can't fault them

5
Had a difficult range of bikes to insure and a couple outside what they insure but they managed to insure all my bikes at a good price Reviewed on: 15th September 2017

Great Service

5
A simple no nonesense service that is informative, current and full of interesting content. Reviewed on: 15th September 2017

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