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Cycleplan: Bicycle insurance reviews

Name: Bicycle insurance
Rating: 4.83 (4469 reviews)

View other Cycleplan products

4.83

Based on 4,469 reviews, last reviewed 15th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025

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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Simple and easy to use.

Simple and easy to use website, no issues at all! Reviewed on: 24th August 2017

Quick and easy to set up, competitive prices

Made use of an offer for covering my race bike. Later extended the cover for abroad at minimal cost and in a quick turnaround. Reviewed on: 24th August 2017

good value insurance

Seems reasonable compared with other providers Reviewed on: 24th August 2017

Good cover, friendly people

Claimed for my stolen bike recently and had no issues. The lady who dealt with my claim was really friendly and helpful, I had no problems :) Reviewed on: 24th August 2017

By far the simplest and easiest insurance I've ever bought.

I have never had any issues with Cycleplan. Purchasing it in the first place was incredibly simple and renewing up updating it down the years has also been very easy. Superb. Reviewed on: 24th August 2017

Good Service

Cycle plan offer great plans for different types of cyclist and understand what cyclists need in a policy. Last year I unfortunately had nearly £100 worth of accessories stolen from my bike and CyclePlan were helpful and understanding in paying out for me to replace them before I went away cycle touring. I'd recommend them to any regular cyclist who commutes, rides for fun or does a lot of touring. Reviewed on: 24th August 2017

cycle plan honoured a claim for damage I suffered on a new bike only a few weeks after I had taken out a policy. The service was quick and friendly.

Cycleplan helped me in a difficult situation enormously and I will continue to be loyal to them. Their package on offer can be tailored to suit your needs, and I have confidence as a cyclist that if I get into trouble , they will help. Reviewed on: 24th August 2017

All you could want

Very easy to sign up to and manage my account. Made one claim since I started using cycleplan and they were really helpful Reviewed on: 24th August 2017

Easy to buy and gives peace of mind.

Took this insurance out originally through my work for a specific event and was so happy with the cover and service I continued with the policy afterwards. Reviewed on: 24th August 2017

No nonsense, great value, friendly

Love your bike? LOVE Cycleplan! Reviewed on: 24th August 2017

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