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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.71
Based on 4,495 reviews, last reviewed 15th Jul 2026
2300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Cycle plan customer service staff are very good at l... Cycle plan customer service staff are very good at listening and extremely investigative they're a very friendly bunch. Reviewed on: 15th July 2026
Mark F's avatar
Mark F

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Review Cycleplan: Bicycle insurance now

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Cycleplan Bicycle insurance reviews (4495)

Great cover, Reasonable price.

4
Good choice of cover for you and your bike, Reasonable prices too. Reviewed on: 24th August 2017
ALLEN FLETCHER's avatar
ALLEN FLETCHER

bike insurance

5
fast and simple to follow insurance for your bike Reviewed on: 24th August 2017
Shazz Eddleston's avatar
Shazz Eddleston

Renew

3
Renewed my insurance in August checked on line to see if cheaper any where else for the same cover couldn't find any Reviewed on: 24th August 2017
Neil Brown 's avatar
Neil Brown

Seems ok thus far

4
Well, the only time I can truly state that Cycle plan is a great product, is IF, I am unlucky enough to need to make a claim- After which I can offer a truly honest and trustworthy opinion of Cycleplan Reviewed on: 24th August 2017
katy monaghan's avatar
katy monaghan

great bike insurance

5
very good cyclecinsurance just what i was looking for Reviewed on: 24th August 2017
Richard Ansell's avatar
Richard Ansell

A professional customer oriented company which is rare in this day and age.

5
My foster child had his bike stolen from him at knife point. The fact Cycleplan swiftly dealt with the insurance payout allowed our foster child to get back on a new bike and put the ordeal behind him. As said customer service is paramount for any company to be successful and regardless of the cost of service this separates the good companies from bad. Good luck to all at Cycleplan and I am confident the assessors will take these comments positively and award Cycleplan the award it deserves. Reviewed on: 24th August 2017
Mahmood Iqbal's avatar
Mahmood Iqbal

Good, though I have never claimed

4
Good communication and I feel like I have a good understanding of what coverage I have and what will happen if I need to claim. I've not had to though so can't give top marks with knowing how that process goes. Reviewed on: 24th August 2017
Sam Harris's avatar
Sam Harris

Excellent servicd

5
Cycleplan provide an excellent service and I am highly delighted Reviewed on: 24th August 2017
Amanda Veale's avatar
Amanda Veale

Seems good to me!

4
Haven't needed to claim but seems straightforward and helpful. Reviewed on: 24th August 2017
Alison Jackson's avatar
Alison Jackson

Review difficulty

3
I am a policy holder but fortunately have not been required to put in a claim therefore it is impossible to rate Cycleplan. Maybe Cycleplan should target the policy holders that have claimed which would give a more meaningful result to any review. Reviewed on: 24th August 2017
James Caister's avatar
James Caister

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