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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Piece of mind

5
I pay a manageable amount monthly and have the bike equivalent of fully comp insurance. If you've ever been involved in a accident on your way to work and lost money through not working and ended up with a broken bike or bones this insurance is what you needed/need. Reviewed on: 23rd August 2017

Simple and comprehensive

5
Really happy with my economical coverage that covers all it needs to. Perfect! Reviewed on: 23rd August 2017

Good support when my bike was stolen

5
They acted in the most efficient manner and got me a bike replacement within two weeks (mind you it was around Easter). My premium for this yeae nearly doubled, which was unexpected but well, at least I still have my Brompton... Reviewed on: 23rd August 2017

Nice people, good service

5
I needed something tailored for my son to participate in a charity ride from London to Paris and these guys were the obvious choice. Good d range of products, at sensible prices. Thank you for an easy experience. Reviewed on: 23rd August 2017

Affordable cover

5
Easy to purchase and a good value cover for my bike. Reviewed on: 23rd August 2017

Using it and happy with it

5
My bike got stolen and they replaced it in no time. Reviewed on: 23rd August 2017

Great service and easy to understand

5
Great clear policy and easy to understand the cost Reviewed on: 23rd August 2017

Bike theft payout

4
Cycle plan paid a generous amount to me after my mountain bike got stolen, however slightly disappointed on the amount of time taken and procedures of deali ng with the claim and keeping me informed. Reviewed on: 23rd August 2017

Absolutely worth it

5
Good value and thoroughly worthwhile Reviewed on: 23rd August 2017

Brilliant

5
Good to know you're in safe hands. Reviewed on: 23rd August 2017