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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4469)

Brilliant

5
Good to know you're in safe hands. Reviewed on: 23rd August 2017

Easy and simple.

5
A very efficient service and cover has everything I need. Built for cyclists. Reviewed on: 23rd August 2017

Excellent Service

5
Recommended to me by a friend and I have to say, my experience thus far has been very positive. Very easy to set up, a wide range of cover options to choose from and friendly and helpful staff who answered my queries quickly and courteasly. Fortunately, i have yet to make a claim but hoping it will be as positive and straight forward Reviewed on: 23rd August 2017

Excellent service & product

5
Having struggled to find an insurance company that would cover multiple bikes, I stumbled across Cycleplan. Provided exactly the product I needed at a sensible price. Really pleased with the product & service - which is why I had no qualms with renewing my policy. Just hope I never have to use it! Reviewed on: 23rd August 2017

All i wanted in insurance covered everything site easy to use and was finished and insured in minutes

5
Easy to use online site Straightforward questions Explanation of cover etc easy to read and understand Simple format Quick response Reviewed on: 23rd August 2017

No problem No worries

5
Have wheels will travel. As they say use it or lose it. Reviewed on: 23rd August 2017

Excellent

5
Excellent service and value for money easy to do fixing up insurance Reviewed on: 23rd August 2017

1ST CLASS CYCLE COVER

5
had my new cycle stolen i was really annoyed but cycleplan covered me for theft and a replacement cycle was sent with no hesitation. Super fast and friendly customer service. Thanks cycleplan. Reviewed on: 23rd August 2017

Huge rise in premium after no fault claim

1
Had to claim when motorist crashed into my parked bicycle (I was not present), why large raise in premium when all costs recovered from motorists insurance company? If I'd known that I'd have claimed direct and saved a premium rise! Reviewed on: 23rd August 2017

Happy customer

5
Low price and easy to set up for me also the quotation process was quick and easy also. Reviewed on: 23rd August 2017

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