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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Alot less work than hills

5
Quick,easy and helpful , staff I spoke with where both knowledgeable and informative. Reviewed on: 23rd August 2017

Good price/easy set-up

5
Painless set up and a really good price for level of cover Reviewed on: 23rd August 2017

Great cover at a great price

5
Shopped around for good value theft cover only, these are the best I could find, and they accepted a photo of my gold standard lock as evidence the bike is well secured!, low fuss great value, can't ask for more Reviewed on: 23rd August 2017

a friendly company

5
The website is very easy to use and the staff on the phone are really excellent. I haven't had to make a claim yet, but I feel confident that it will go smoothly if I ever need to. Reviewed on: 23rd August 2017

Great service

5
Always well informed, reasonable price. Reviewed on: 23rd August 2017

Good value

4
Everything went smoothly right form the beginning. Reviewed on: 23rd August 2017

Peace of mind insurance for an easy ride

5
Having spent a considerable amount of money on a shiny new commuter bike, I wanted to make sure that whilst at work, my investment was protected. Cycleplan gives me that peace of mind that should someone get a five finger discount on my purchase whilst I'm away, they've got my back covered! Reviewed on: 23rd August 2017

Simp!e and Cheap

3
Fine so far. Haven't yet needed to make a claim though. Reviewed on: 23rd August 2017

Brilliant insurance cover

5
Cycleplan has given me relief knowing that I have a backup plan should anything happen to my bike, especially as bike theft is a big issue. When setting up my plan, I had an amazing customer experience and the customer service personnel were very helpful and provided me with more information than I requested, making it easy for me to choose cycleplan as my insurance provider. I would recommend cycleplan any day. Reviewed on: 23rd August 2017

Where to insure your cycles with

5
A great site easy to use and you buy what you need Reviewed on: 23rd August 2017