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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Easy to navigate website.

5
They appear to fit the bill for what I need, easy to get a quote, competitive and reasonable. Answered queries quickly. Reviewed on: 7th September 2024

Very easy to deal with and pay for online.

5
Very easy to deal with and pay for online. Cheap priced and an excellent service also Reviewed on: 7th September 2024

Good to deal with and policy covers what I need

4
Easy to use web-site and policy terms explained very clearly Reviewed on: 7th September 2024

Good price, not had to use it yet so can't really sa...

4
Good price, not had to use it yet so can't really say how good it is Reviewed on: 7th September 2024

Knowledgeable helpful staff.

5
Knowledgeable helpful staff. Very easy with excellent suppirt Reviewed on: 7th September 2024

Good overall experience although I took out the 1 mo...

5
Good overall experience although I took out the 1 month plan with my new bicycle then took out a full policy when that expired. I got a call to renew. Information sharing could be better Reviewed on: 7th September 2024

Cycleplan

5
Simple to use, the customer service is very swift, the staff really supportive. Just what you want , enough information that is straight forward, no pressure selling and support when you need it. Reviewed on: 7th September 2024

Difficulty with getting my sold secure locks approve...

4
Difficulty with getting my sold secure locks approved as sold secure because I no longer had receipts. Reviewed on: 7th September 2024

Affordable.

5
Easy to set up.VERY affordable. Full cover. Reviewed on: 7th September 2024

It was very easy to insure my bike

5
It was very easy to insure my bike Reviewed on: 7th September 2024