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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
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1%
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0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

I haven’t had to use you yet thankfully

4
I haven’t had to use you yet thankfully Reviewed on: 26th July 2024

Very easy to find the right insurance for what I nee...

5
Very easy to find the right insurance for what I needed. I can insure both my bikes and for racing abroad. Reviewed on: 21st July 2024

Peace of mind easily secured.

5
They are very clear about what is covered and at what cost. There are certain rules to be adhered to but they are also very clear about the conditions of cover. Hopefully I never need to find out how they deal with a claim but I am fairly confident that if I comply with their requirements that they will uphold their end of the deal. Reviewed on: 19th July 2024

Everthing I needed

5
Great service when I have amended the policy Reviewed on: 17th July 2024

Good team

5
Good helping out when needed and always there to help people Reviewed on: 16th July 2024

my electric trike sits safely locked and alarmed in...

5
my electric trike sits safely locked and alarmed in my local town , and two years down the like I can report, thanks to Cycleplan's recommendations on how to stay safe, I'm still happily riding around. Reviewed on: 16th July 2024

Good value for money

5
Amazing service and amazing experience dealing with Cycleplan Reviewed on: 16th July 2024

Excellent cover

5
Friendly staff, excellent cover, easy to use, Reviewed on: 16th July 2024

Very helpful staff.

5
Very helpful staff. It was a great pleasure to speak to the staff member, help me to make up my mind to go with Cycleplan. Will stay with them for as long I own a bicycle. Reviewed on: 16th July 2024

Sign up was very easy

5
Have not had reason to contact but sign up was very easy Reviewed on: 16th July 2024