Darlington Building Society reviews
Darlington Building Society reviews
Review summary
People rate this company as Excellent based on 10,024 product reviews
Latest positive rating
Disappointed with IT changes.
Since you have changed your IT system I’ve found it very difficult and confusing. I spoke to customer service who were excellent; patient and helpful,... Since you have changed your IT system I’ve found it very difficult and confusing. I spoke to customer service who were excellent; patient and helpful, but the systems remain difficult to access and navigate which has been enormously frustrating and despite support from other members of my family it’s not been possible to resolve this. I’m 83 years old and working with your IT has been exasperating, however, your customer service staff particularly Simon have been excellent. Read more Read less
Latest negative rating
In branch service review
Considering changing building society. Yarm branch was the reason I've used Darlington Building Society at it is now not open on a Saturday.
About Darlington Building Society
Darlington Building Society reviews written by our Smart Money People can help you to find out more about this building society. The Darlington Building Society is the only mutual building society based in County Durham, the Tees Valley and North Yorkshire. Smart Money People is the UK's independent financial services review site. Read and write Darlington Building Society reviews, and together we can help to increase trust and transparency in financial services.
Darlington Building Society at a glance
Contact details
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Reviews for Darlington Building Society
Showing 11 of 10024 company reviews • Last reviewed within 7 days
Disappointed with IT changes.
Since you have changed your IT system I’ve found it very difficult and confusing. I spoke to customer service who were excellent; patient and helpful,... Since you have changed your IT system I’ve found it very difficult and confusing. I spoke to customer service who were excellent; patient and helpful, but the systems remain difficult to access and navigate which has been enormously frustrating and despite support from other members of my family it’s not been possible to resolve this. I’m 83 years old and working with your IT has been exasperating, however, your customer service staff particularly Simon have been excellent. Read more Read less
Once again we have called upon Darlington Building S...
Once again we have called upon Darlington Building Society to port our mortgage for our new home. We have known Ann Walpole for a few... Once again we have called upon Darlington Building Society to port our mortgage for our new home. We have known Ann Walpole for a few years now and everytime we have dealt with Ann, we know we will always receive a very high standard from her. She is always very professional and certainly knows her job and she is able to answer all of our questions so we have a clear understanding. We would definitely recommend Darlington Building Society to anyone. Read more Read less
Products from Darlington Building Society
Showing all products offered by Darlington Building Society
Savings
by Darlington Building SocietyDarlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly...
Savings
by Darlington Building SocietyDarlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly...
Mortgages
by Darlington Building SocietyAre you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn...
Mortgages
by Darlington Building SocietyAre you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn...
Independent Financial Advice
by Darlington Building SocietyThink of financial advice as a health check for your money. Meeting with a financial adviser is your chance to ask those questions about your finances you’re not sure about....
Independent Financial Advice
by Darlington Building SocietyThink of financial advice as a health check for your money. Meeting with a financial adviser is your chance to ask those questions about your finances you’re not sure about....
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