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Darlington Building Society reviews

Darlington Building Society Logo
Rated Excellent • 4.91/5

Darlington Building Society reviews

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Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 11,050 product reviews

Average score of 4.91/5
5 star
92%
4 star
7%
3 star
1%
2 star
0%
1 star
0%
Reviews for Darlington Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

PROFESSIONAL, KNOWLEDGABLE AND FRIENDLY

PROFESSIONAL, KNOWLEDGABLE AND FRIENDLY

{"display":"MICHAEL J MORRIS","full_name":"MICHAEL J MORRIS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

2/5

Dissatisfied

I always rated darlington high but I've never missed one payment and when I ask for a small amount to generate my kitchen because of... I always rated darlington high but I've never missed one payment and when I ask for a small amount to generate my kitchen because of my age I was denied as you don't take my wages into account, this is find strange because if I passed you would still get your money, very dissapointed Read more Read less

{"display":"Sandra H","full_name":"Sandra H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Sandra H 7th April 2025
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About Darlington Building Society

Darlington Building Society reviews written by our Smart Money People can help you to find out more about this building society. The Darlington Building Society is the only mutual building society based in County Durham, the Tees Valley and North Yorkshire. Smart Money People is the UK's independent financial services review site. Read and write Darlington Building Society reviews, and together we can help to increase trust and transparency in financial services.

Darlington Building Society at a glance

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Reviews for Darlington Building Society

Showing 11 of 11050 company reviews • Last reviewed within 7 days

PROFESSIONAL, KNOWLEDGABLE AND FRIENDLY

Mortgages • 7th April 2025

PROFESSIONAL, KNOWLEDGABLE AND FRIENDLY

{"display":"MICHAEL J MORRIS","full_name":"MICHAEL J MORRIS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Excellent service all round

Mortgages • 7th April 2025

They've been accommodating in their lending criteria. Their rates were very competitive and when we've had questions the response time on the phone has been quick and professionally managed

{"display":"Toby","full_name":"Toby","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Good, all very good, would recommend

    Good, all very good, would recommend

    {"display":"Hugo T","full_name":"Hugo T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Hugo T 7th April 2025
  • 5/5

    Have been with Darlington for several years.

    Have been with Darlington for several years. I’m a customer who resides overseas, I have had no problems communicating with the team , easy ,... Have been with Darlington for several years. I’m a customer who resides overseas, I have had no problems communicating with the team , easy , understanding and patient each time. Have been able to maintain repayments to a affordable amount through the continued refinancing offers Read more Read less

    {"display":"Manourie G","full_name":"Manourie G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Manourie G 7th April 2025
  • 5/5

    It as very helpful the advisor us knowledge

    It as very helpful the advisor us knowledge

    {"display":"patrick li","full_name":"patrick li","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072318.png"}}'s avatar
    Mortgages
    patrick li 7th April 2025
  • 5/5

    Mortgage renewal process made simple.

    Mortgage advisor staff we’re excellent, informative and helpful in assisting my fixed mortgage rate renewal.

    {"display":"Frederick B","full_name":"Frederick B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Frederick B 7th April 2025
  • 5/5

    Effortless from day one.

    Effortless from day one. Response and resolution within a few simple questions

    {"display":"Donna N","full_name":"Donna N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Donna N 7th April 2025
  • 5/5

    I'm quite happy

    At the moment I'm quite happy and comfortable with it. They offered us a very reasonable price.

    {"display":"Renata ","full_name":"Renata ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1159145.png"}}'s avatar
    Mortgages
    Renata 7th April 2025
  • 5/5

    Excellent staffing and great support.

    Excellent staffing and great support.

    {"display":"Saranya S","full_name":"Saranya S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Saranya S 7th April 2025
  • 5/5

    Great building society for first time buyers!!

    We were first time buyers and got our mortgage the DBS and they sent everything across and all communication was clear and really helpful to... We were first time buyers and got our mortgage the DBS and they sent everything across and all communication was clear and really helpful to us as first time buyers. Plus the product fee wasn’t as ridiculous as some of those bigger banks! Read more Read less

    {"display":"Daisy r","full_name":"Daisy r","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Daisy r 7th April 2025
  • 5/5

    Out of the ordinary mortgages & customer service

    We went with Darlington because they were recommended by our broker for providing 'out of the ordinary' mortgages - which suited us! They have since... We went with Darlington because they were recommended by our broker for providing 'out of the ordinary' mortgages - which suited us! They have since provided not only a good product but excellent customer service with very helpful people to answer and queries we have had. Read more Read less

    {"display":"Mrs E","full_name":"Mrs E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Mrs E 7th April 2025

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