Smart Money People Logo
Share this page
Link copied

Darlington Building Society reviews

Darlington Building Society Logo
Rated Excellent • 4.91/5

Darlington Building Society reviews

Verified business
Last reviewed within 14 days
See more on their website

Review summary

People rate this company as Excellent based on 9,889 product reviews

Average score of 4.91/5
5 star
92%
4 star
7%
3 star
1%
2 star
0%
1 star
0%
Reviews for Darlington Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Susann was very helpful and a very pleasant person t...

Susann was very helpful and a very pleasant person to talk to she was very helpful

{"display":"David P","full_name":"David P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
David P 9th December 2024

Latest negative rating

1/5

Keep 60k as for 95LTV is not good for tier 2 visa ho...

Keep 60k as for 95LTV is not good for tier 2 visa holders.

{"display":"Mathess J","full_name":"Mathess J","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072822.png"}}'s avatar
Mortgages
Mathess J 29th November 2024
See more reviews for Darlington Building Society products

About Darlington Building Society

Darlington Building Society reviews written by our Smart Money People can help you to find out more about this building society. The Darlington Building Society is the only mutual building society based in County Durham, the Tees Valley and North Yorkshire. Smart Money People is the UK's independent financial services review site. Read and write Darlington Building Society reviews, and together we can help to increase trust and transparency in financial services.

Darlington Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Darlington Building Society

Showing 11 of 9889 company reviews • Last reviewed within 14 days

Susann was very helpful and a very pleasant person t...

Mortgages • 9th December 2024

Susann was very helpful and a very pleasant person to talk to she was very helpful

{"display":"David P","full_name":"David P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

In branch service review

Savings • 29th November 2024

Branch is convenient and local and staff are generally friendly. Could improve the process of going through people's personal details when other people are stood behind in the queue.

Verified source
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    In branch service review

    Excellent friendly service. Well informed.

    Savings
    Verified source 29th November 2024
  • 5/5

    In branch service review

    Always friendly and helpful - nothing is ever too much trouble for the staff here.

    Savings
    Verified source 29th November 2024
  • 5/5

    In branch service review

    Had accounts a long time, very helpful. Explained everything to me as I had just lost my husband.

    Savings
    Verified source 29th November 2024
  • 5/5

    In branch service review

    Saw Chantelle in Redcar today, she was extremely knowledgeable.

    Savings
    Verified source 29th November 2024
  • 4/5

    In branch service review

    On Friday 1st November I tried to phone regarding an account that had matured. I found the call irritating simply because the message telling me... On Friday 1st November I tried to phone regarding an account that had matured. I found the call irritating simply because the message telling me I would be connected asap came on every 15 seconds. After waiting 20 minutes I had heard it 80 times! I gave up. Read more Read less

    Savings
    Verified source 29th November 2024
  • 5/5

    In branch service review

    Staff are always most obliging and extremely helpful and knowledgeable on all information I have required in the past.

    Savings
    Verified source 29th November 2024
  • 5/5

    In branch service review

    Very easy to set-up new accounts and polite staff.

    Savings
    Verified source 29th November 2024
  • 4/5

    In branch service review

    Accessible to home, friendly staff. Easy to get appointments to have face-to-face. Longstanding building society.

    Savings
    Verified source 29th November 2024
  • 5/5

    In branch service review

    Explained everything is detail, very polite and felt very much at ease, would recommend the Darlington to friends and family.

    Savings
    Verified source 29th November 2024

    Products from Darlington Building Society

    Showing all products offered by Darlington Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice