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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,464 reviews, last reviewed 9th May 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Bishop Auckland branch review

5
Easy to understand. Lovely staff and very informative. Reviewed on: 14th March 2020
Bishop Auckland branch customer's avatar
Bishop Auckland branch customer

Tubwell branch review

5
Due to COVID-19 you have a message on phone advising to email all queries. The message is long and email said to quickly and only once. Also advises to email, but what happens to customers with no email? Reviewed on: 13th March 2020
Tubwell branch customer's avatar
Tubwell branch customer

Tubwell branch review

5
Schreena was very friendly and professional giving us clear and concise information Reviewed on: 13th March 2020
Tubwell branch customer's avatar
Tubwell branch customer

Stockton branch review

5
A very friendly service. Extremely helpful. Everything explained so it was easy to understand. Reviewed on: 13th March 2020
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Stockton branch customer

Middlesbrough branch review

5
It would be better to have more people on the counter to save on the waiting time Reviewed on: 13th March 2020
Middlesbrough branch customer's avatar
Middlesbrough branch customer

Tubwell branch review

5
Explained everything to me perfectly and politely. Reviewed on: 12th March 2020
Tubwell branch customer's avatar
Tubwell branch customer

Middlesbrough branch review

5
Friendly and informative service. Staff are friendly and attentive to needs Reviewed on: 12th March 2020
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Middlesbrough branch customer

Guisborough branch review

5
Was much easier to email the branch directly rather than a central office. I like this. And the contact I met with was very professional. Reviewed on: 11th March 2020
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Guisborough branch customer

Tubwell branch review

4
Great personal service from Sandra. Everything explained perfectly. Reviewed on: 11th March 2020
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Tubwell branch customer

Bishop Auckland branch review

5
I like passbook savings accounts and early access Reviewed on: 11th March 2020
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Bishop Auckland branch customer

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