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Darlington Building Society: Savings reviews

4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12510)

Tubwell branch review

5
Easier access for opening accounts would be better Reviewed on: 15th March 2020

Tubwell branch review

5
Firstly competitive savings rates are offered, e.g. Winter Bond. Secondly the process of opening a savings account is efficient and smooth Reviewed on: 15th March 2020

Bishop Auckland branch review

5
Excellent customer serivce. Good interest rate Reviewed on: 15th March 2020

Tubwell branch review

5
Absolutely first class service. It was a pleasure to deal with staff in the branch today. Thank you Reviewed on: 14th March 2020

Tubwell branch review

5
It is first class service. Would not fault it all all. Staff are wonderful and very friendly. Get lots of good advice over many years, especially when mum and dad past away. Couldn't manage without your help x Reviewed on: 14th March 2020

Stockton branch review

5
I like pass books with each account. More fixed rates/higher interest on one account for loyal customers over 2 years (with less notice than 30 days) Reviewed on: 14th March 2020

Bishop Auckland branch review

5
Easy to understand. Lovely staff and very informative. Reviewed on: 14th March 2020

Tubwell branch review

5
Due to COVID-19 you have a message on phone advising to email all queries. The message is long and email said to quickly and only once. Also advises to email, but what happens to customers with no email? Reviewed on: 13th March 2020

Tubwell branch review

5
Schreena was very friendly and professional giving us clear and concise information Reviewed on: 13th March 2020

Stockton branch review

5
A very friendly service. Extremely helpful. Everything explained so it was easy to understand. Reviewed on: 13th March 2020

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