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Darlington Building Society: Savings reviews

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4.92
Based on 12,244 reviews, last reviewed 23rd Jan 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

very helpful and explained everything well very helpful and explained everything well Reviewed on: 23rd January 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12244)

Tubwell Row branch review

5
Friendly service. Helpful, provided guidance. Easy and straightforward to set up. Reviewed on: 10th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Bishop Auckland branch review

5
Good customer services. Building Society in town Reviewed on: 9th July 2019
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Bishop Auckland branch customer

Guisborough branch review

4
Good service. Convenient locations. Nice staff. Interest rates could be better as there are other building societies with higher rates. Reviewed on: 9th July 2019
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Guisborough branch customer

Tubwell Row branch review

5
Caroline very helpful no complaints. Excellent. Explained everything fully. Reviewed on: 8th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Redcar branch review

5
Could do with a revamp as it's a bit dated Reviewed on: 8th July 2019
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Redcar branch customer

Tubwell Row branch review

5
Ease of access to branch. All my questions answered and with a smile and politely. Reviewed on: 8th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Tubwell Row branch review

5
Caroline - was empathetic to my situation and resaved a number of complex 'existing customer adjustments' with a smile and courtesy. Thank you! And well done, a credit to the team. Reviewed on: 7th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Tubwell Row branch review

4
Access to more accounts online instead of postal service. More savings products available to non-local residents. Reviewed on: 7th July 2019
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Tubwell Row branch customer

Bishop Auckland branch review

5
It is expensive. Savings have good rates. Reviewed on: 7th July 2019
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Bishop Auckland branch customer

Tubwell Row branch review

5
Always happy to help and very pleasant at the counter Reviewed on: 7th July 2019
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Tubwell Row branch customer

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