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Darlington Building Society: Savings reviews

4.92
Based on 12,242 reviews, last reviewed 21st Jan 2026
51% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful Very easy to deal with and very helpful Reviewed on: 21st January 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12242)

Tubwell Row branch review

3
Rating reflects a comparison to a bank i.e. you don't do direct debits etc. Reviewed on: 6th July 2019

Tubwell Row branch review

5
No improvements. Like positioning of branch and friendly staff. Reviewed on: 6th July 2019

Bishop Auckland branch review

5
Friendly staff, good advice/knowledgeable Reviewed on: 6th July 2019

Bishop Auckland branch review

5
The staff were very efficient and pleasant Reviewed on: 5th July 2019

Redcar branch review

5
Friendly staff, good advice/knowledgeable Reviewed on: 5th July 2019

Tubwell Row branch review

4
Better staff back-up ie. Technology that does not make staff look inefficient (broken printer in pod) Reviewed on: 5th July 2019

Bishop Auckland branch review

5
More staff on Monday mornings as it's always busy Reviewed on: 5th July 2019

Tubwell Row branch review

5
Friendly welcome. Appointment kept on time. Personal service Reviewed on: 5th July 2019

Guisborough branch review

5
Very straightforward process - changing to higher interest account. Appointment made yesterday with Robert - very helpful. Reviewed on: 5th July 2019

Tubwell Row branch review

5
Professional + friendly with a good explanation of complex situations Reviewed on: 4th July 2019

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