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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,508 reviews, last reviewed 27th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

.ISA maturity Gary gave full explanation of products and very helpful in rolling our ISA's forward Reviewed on: 27th July 2026
John O's avatar
John O

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12508)

Northallerton branch review

5
Great service from Kirsty. Fast, efficient and helpful. Explained everything thoroughly Reviewed on: 9th October 2019
Northallerton branch customer's avatar
Northallerton branch customer

Setting up account feedback

5
I opened a Help to Buy ISA in the Northallerton branch, and was helped by Kirsty. She guided me through every stage, was polite, warm and friendly, and I am very satisfied by the service offered. My husband and I were also given a welcome cup of tea, Thanks to all concerned. Reviewed on: 9th October 2019
Northallerton branch customer's avatar
Northallerton branch customer

Stockton branch review

5
I really appreciated face-to-face appointment with Victoria, a total professional service. Reviewed on: 8th October 2019
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Stockton branch customer

Bishop Auckland branch review

5
Staff were friendly and explained what I needed to know Reviewed on: 8th October 2019
Bishop Auckland branch customer's avatar
Bishop Auckland branch customer

Northallerton branch review

5
Nothing better really good service Reviewed on: 8th October 2019
Northallerton branch customer's avatar
Northallerton branch customer

Northallerton branch review

5
Helpful and informative when setting up new account as a new customer. Reviewed on: 8th October 2019
Northallerton branch customer's avatar
Northallerton branch customer

Tubwell Row

5
Excellent service as always in branch Kira made me aware of the wren service which is great Reviewed on: 8th October 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Northallerton

5
Very good service at Northallerton branch Reviewed on: 8th October 2019
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Northallerton branch customer

Stockton branch review

4
The reduction in opening hours at your branches is ridiculous. A hare brained scheme. Other societies, e.g. Newcastle are opening branches and not reducing hours. Remember you are here to provide a service and be open 9-5. Reviewed on: 7th October 2019
Stockton branch customer's avatar
Stockton branch customer

Barnard Castle branch review

5
I like the customer service, smallness and can't think of anything that could be done better. I also like the smaller and fair salaries of directors compared to larger banks. Reviewed on: 7th October 2019
Barnard Castle branch customer's avatar
Barnard Castle branch customer

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