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Darlington Building Society: Savings reviews

4.92
Based on 12,235 reviews, last reviewed 6th Jan 2026
42% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Thank you, Simon. I requested a call back to discuss savings accounts and was called first thing by Simon McCabe who was polite, professional and friendly. He was suff... Read more Reviewed on: 6th January 2026
Shanti P's avatar
Shanti P

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12235)

Stockton branch review

5
Getting advice about a better account. Reviewed on: 24th June 2019

Guisborough branch review

5
Better rate of interest, good services. Reviewed on: 24th June 2019

Stockton branch review

5
Used Darlington since we got married. Constant service over years. Easy to appeal for advice Reviewed on: 23rd June 2019

Redcar branch review

5
Lovely service. Polite and helpful. Reviewed on: 23rd June 2019

Barnard Castle branch review

5
Caroline did a great of explaining accounts, I'll be back to open another. Great job! Reviewed on: 23rd June 2019

Tubwell branch review

5
Like the friendly approach on the phone and the efficiency / reliability of customer service Reviewed on: 22nd June 2019

Guisborough branch review

5
Staff are always friendly and very helpful. They always make time to help and I love not having a screen between us. Reviewed on: 21st June 2019

Stockton branch review

5
I like the friendly staff and atmosphere. Reviewed on: 20th June 2019

Barnard Castle branch review

5
Excellent clear customer service, thank you! Reviewed on: 20th June 2019

Tubwell branch review

4
The queue at the Tubwell Row branch was way too long on the two occasions we had gone in, as it's not easy to make an appointment Reviewed on: 20th June 2019

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