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Darlington Building Society: Savings reviews

4.88
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Tubwell Row branch review

5
Fantastic service. Friendly, helpful staff Reviewed on: 3rd September 2019

Northallerton branch review

5
I visit my local branch regularly to manage my accounts. I always find the staff very friendly and helpful. Recently I opened new accounts and on both occassions the advisors were very knowledgeable about the products available and I was quickly able to make an informed decision about which accounts I required. No change! Reviewed on: 3rd September 2019

Bishop Auckland branch review

5
Very approachable and helpful Society with caring staff Reviewed on: 2nd September 2019

Tubwell Row branch review

4
knowledge of assistant was very good, friendly manner. Would have been better to have a member of staff to direct me without having to queue and speak to someone at the ocunter ( I had an appointment booked) Reviewed on: 1st September 2019

Tubwell Row branch review

5
Nothing great service very informative with lots of smiles along the way Reviewed on: 1st September 2019

Tubwell Row branch review

5
Used for many years for our grand children Reviewed on: 31st August 2019

Bishop Auckland branch review

4
Better interest rate for long standing members. Preferential teams/rates etc. Reviewed on: 31st August 2019

Tubwell Row branch review

5
I was made to feel very welcome and Caroline took plenty of time to explain the bank to me. Reviewed on: 30th August 2019

Northallerton branch review

5
Nothing could be done better, the service is always really helpful and friendly Reviewed on: 30th August 2019

Bishop Auckland branch review

5
Satisfied with the way things are Reviewed on: 30th August 2019

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