Paid advertisement
Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12464)

Tubwell Row branch review

1
Queues are hideous considering you are closing branches. Will spend most of my lunch break queuing to access my money!! Reviewed on: 16th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Redcar branch review

5
Karen was very helpful when setting up my help to buy isa and the summer bond Reviewed on: 16th July 2019
Redcar branch customer's avatar
Redcar branch customer

Tubwell Row branch review

5
Service very good, very informative and comprehensive, excellent customer service Reviewed on: 16th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Stockton branch review

5
Very friendly, informative and helpful Reviewed on: 15th July 2019
Stockton branch customer's avatar
Stockton branch customer

Bishop Auckland branch review

5
All's OK. Excellent personal service. Reviewed on: 15th July 2019
Bishop Auckland branch customer's avatar
Bishop Auckland branch customer

Tubwell Row branch review

3
In your wisdom you closed the Cockerton branch. A seriously bad judgement - however it is done - so please improve town branch - as queues too long - service slow - booths not private. Reviewed on: 15th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Tubwell Row branch review

5
Caroline was very nice :) Lovely staff member, very clear, good service :) Reviewed on: 14th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Tubwell Row branch review

5
The counter staff referred us to the Pod so we could get a better account, Caroline who looked after us was very good. Friendly and very efficient. Everything was explained well. Reviewed on: 14th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Tubwell Row branch review

5
Pleasant staff who are friendly and welcoming. Caroline Ryan, who I dealt with was very efficient, reassuring and really pleasant to deal with. Thank you! Reviewed on: 13th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Tubwell Row branch review

5
Fabulous service. Friendly staff. Reviewed on: 13th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill