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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Tubwell Row branch review

5
Friendly service. Helpful, provided guidance. Easy and straightforward to set up. Reviewed on: 10th July 2019
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Tubwell Row branch customer

Bishop Auckland branch review

5
Good customer services. Building Society in town Reviewed on: 9th July 2019
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Bishop Auckland branch customer

Guisborough branch review

4
Good service. Convenient locations. Nice staff. Interest rates could be better as there are other building societies with higher rates. Reviewed on: 9th July 2019
Guisborough branch customer's avatar
Guisborough branch customer

Tubwell Row branch review

5
Caroline very helpful no complaints. Excellent. Explained everything fully. Reviewed on: 8th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Redcar branch review

5
Could do with a revamp as it's a bit dated Reviewed on: 8th July 2019
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Redcar branch customer

Tubwell Row branch review

5
Ease of access to branch. All my questions answered and with a smile and politely. Reviewed on: 8th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Tubwell Row branch review

5
Caroline - was empathetic to my situation and resaved a number of complex 'existing customer adjustments' with a smile and courtesy. Thank you! And well done, a credit to the team. Reviewed on: 7th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Tubwell Row branch review

4
Access to more accounts online instead of postal service. More savings products available to non-local residents. Reviewed on: 7th July 2019
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Tubwell Row branch customer

Bishop Auckland branch review

5
It is expensive. Savings have good rates. Reviewed on: 7th July 2019
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Bishop Auckland branch customer

Tubwell Row branch review

5
Always happy to help and very pleasant at the counter Reviewed on: 7th July 2019
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Tubwell Row branch customer

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