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Darlington Building Society: Savings reviews

4.87
Based on 12,505 reviews, last reviewed 24th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Staff at Bishop Auckland branch very helpful. Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026
Mary T's avatar
Mary T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12505)

Middleborough Branch review

5
Amazingly quick, friendly and helpful service. No improvements required. Reviewed on: 21st May 2019

Redcar Branch review

4
Everyone is friendly and caring. Helpful and knowledgeable. Reviewed on: 20th May 2019

Tubwell Branch review

3
Branch staff should be able to service new accounts for existing members without recourse to appointment service. No mention in mailshot re loyalty account requiring attendance to open. Telephone calls to head office not replied to when message left as requested. Reviewed on: 20th May 2019

Guisborough Branch review

5
I like the services here and the cashiers are nice! Reviewed on: 20th May 2019

Yarm Branch review

5
Friendly service, no waiting, knowledgeable about all savings Reviewed on: 20th May 2019

Redcar Branch review

5
Excellent customer service. Fully explained everything to me and fully offered advice and branch was vey clean Reviewed on: 19th May 2019

Tubwell Branch review

2
To have a training day on Friday is crazy. The queue was too long and the wait to be served was endless. Reviewed on: 19th May 2019

Northallerton Branch review

5
Very simple and straighforward procedure when opening a new account. Reviewed on: 19th May 2019

Barnard Castle Branch review

5
Good accessibility into premises. Open/friendly desk and staff. Also opened 'Darly' account for son with train to help encourage savings Reviewed on: 18th May 2019

Northallerton Branch review

5
Friendly and approachable service. Appointment same day and local to area. Reviewed on: 18th May 2019

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