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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Yarm Branch review

5
Friendliness and clear explanation of products Reviewed on: 17th September 2018
Yarm Branch customer's avatar
Yarm Branch customer

Bishop Auckland Branch review

5
we were looking for the best rate without going online. After looking on the street for different banks etc, we came to yours and honestly it was like a breath of fresh air. Staff were marvelous don Reviewed on: 16th September 2018
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Bishop Auckland Branch customer

Cockerton Branch review

5
I liked the proffesional way that I was dealt with by Ms McGrath I was made to feel comfortable and was well advised on the product I finally chose Reviewed on: 16th September 2018
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Cockerton Branch customer

Bishop Auckland Branch review

5
Very friendly staff, simple accounts accessed easily Reviewed on: 14th September 2018
Bishop Auckland Branch customer's avatar
Bishop Auckland Branch customer

Cockerton Branch review

5
Branch is bare, no atmosphee anymore, more focus on sales than customer service. Lost it's sparkle and appeal - has an isolated feel, looks like its about to close as no advertising etc. Reviewed on: 14th September 2018
Cockerton Branch customer's avatar
Cockerton Branch customer

Yarm Branch review

4
Today I changed my account because I have had excellent advice by a member of staff Vicky Harrison 10 star Reviewed on: 14th September 2018
Yarm Branch customer's avatar
Yarm Branch customer

Bishop Auckland Branch review

5
The staff were extremely helpful and efficient in helping me review a rather dormant account to make it earn extra interest by opening a new account Reviewed on: 13th September 2018
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Bishop Auckland Branch customer

Redcar Branch review

5
We like the personal unrushed service at our local branch Reviewed on: 13th September 2018
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Redcar Branch customer

Yarm Branch review

3
Your staff are reactive, rather than proactive in helping customers get better rates. Newcastle BS are far more proactive. Reviewed on: 13th September 2018
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Yarm Branch customer

Redcar Branch review

5
Always made to feel a valued customer happy to listen and advice, respectful, knowlegeable, never rushed. Reviewed on: 12th September 2018
Redcar Branch customer's avatar
Redcar Branch customer

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