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Darlington Building Society: Savings reviews

4.91
Based on 11,803 reviews, last reviewed 21st Oct 2025
10% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

IT glitch resolved Experienced an IT glitch which took a week for Darlington to resolve but I was kept informed and they honoured the interest rate I'd originally applie... Read more Reviewed on: 21st October 2025
Deanna H's avatar
Deanna H

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (11803)

Middlesbrough branch review

5
Very fast response to queries. (Mine was answered by e mail within a few minutes) Reviewed on: 25th April 2017

Cockerton branch review

4
Higher interest rates to better compete Reviewed on: 25th April 2017

Tubwell Row branch review

5
Offered a help to buy ISA, great service, good information about the ISA given Reviewed on: 24th April 2017

Tubwell Row branch review

5
I like the way the staff behave. Very knowledgable, very pleasant Reviewed on: 24th April 2017

Stockton branch review

5
Excellent customer service on telephone by Charlotte Naisbitt who facilitated my ISA application just before the closing dte and ollowed up with an informative e mail about timelines / expectations. Reviewed on: 24th April 2017

Middlesbrough branch review

5
Susan Snee very good when opening account Reviewed on: 24th April 2017

Middlesbrough branch review

5
Very helpful - Susan Snee was great Reviewed on: 24th April 2017

Cockerton branch review

5
Very friendly and knowledgable personal assistant with excellent customer service Reviewed on: 24th April 2017

Yarm branch review

5
Excellent, friendly staff in Yarm! Reviewed on: 23rd April 2017

Yarm branch review

5
I can’t think of anything that you can do better! Reviewed on: 21st April 2017

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