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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Tubwell Branch review

4
Customer service was excellent and friendly. More in depth knowledge on the products could possibly be better. Reviewed on: 12th April 2018
Andrew's avatar
Andrew

Tubwell Branch review

5
Information regarding new account given. Reviewed on: 11th April 2018
Mrs D Donlan's avatar
Mrs D Donlan

Tubwell Branch review

5
Excellent service, friendly staff. Sound communication of services. Reviewed on: 11th April 2018
P Howlett's avatar
P Howlett

Cockerton Branch review

5
Very professional, helpful, informative and friendly service from Sandra. Made the experience simple and straightforward. Reviewed on: 11th April 2018
Cockerton Branch customer's avatar
Cockerton Branch customer

Middlesbrough Branch review

5
Very satisfied customer. Couldn't be better. Reviewed on: 10th April 2018
Mr & Mrs H's avatar
Mr & Mrs H

Cockerton Branch review

5
Well explained - lots of information about ISAs and savings accounts. Reviewed on: 10th April 2018
Miss J Weston's avatar
Miss J Weston

Barnard Castle Branch review

4
Being local is ideal instead of having to go to Darlington. Staff are friendly and polite. Interest rates could be better. Reviewed on: 10th April 2018
J.A. Coates's avatar
J.A. Coates

Tubwell Branch review

5
Friendly staff and simple to open an account Reviewed on: 9th April 2018
Louise's avatar
Louise

Cockerton Branch review

5
Welcomed and account opening went smoothly. Well explained throughout. Reviewed on: 9th April 2018
D Donaldson's avatar
D Donaldson

Tubwell Branch review

5
Staff were very polite and helpful. Provided more details and information about opening another savings account. Great service. Reviewed on: 9th April 2018
Katherine's avatar
Katherine

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