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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Polite and helpful staff

5
I mainly use the Bishop Auckland branch and find the staff friendly and helpful. Reviewed on: 9th February 2018
Elaine 's avatar
Elaine

Yarm Branch Review

5
Like personal contact and easy process Reviewed on: 8th February 2018
Geoffrey 's avatar
Geoffrey

Tubwell Branch Review

5
I like the way I can talk to a person rather than go to a machine. I didn't even need an appointment. Reviewed on: 8th February 2018
Maureen 's avatar
Maureen

Stockton Branch Review

5
Friendly, helpful, listening staff and great customer service. Reviewed on: 8th February 2018
Mrs Catford's avatar
Mrs Catford

Bishop Auckland Branch Review

5
Friendly service, prompt and efficient. Clear explanations. Reviewed on: 8th February 2018
Felicity's avatar
Felicity

Barnard Castle Branch Review

5
Filled out and signed form and girls did the rest and posted out passbook. Great service. Reviewed on: 8th February 2018
Jane 's avatar
Jane

Stockton Branch Review

5
Experience was great. Staff are very friendly. Excellent knowledge of proucts available. Reviewed on: 8th February 2018
Paul 's avatar
Paul

Middlesbrough Branch Review

5
Excellent service. Friendly and personal. Reviewed on: 8th February 2018
Mr Briggs's avatar
Mr Briggs

Simplified my accounts and increased my return

5
Beverley at the Bishop Auckland suggested ways to simplify my investment accounts and increase their yield. It was done very quickly and efficiently and all without the need for an appointment. Reviewed on: 6th February 2018
Jim's avatar
Jim

Middlesbrough Branch Review

5
Always a warm welcome over the last 20 years. Advice given at an understanding level to us. I would recommend the Darlington without a doubt. Reviewed on: 3rd February 2018
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Mrs Steward

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