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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Guisborough branch review

5
Excellent counter staff, convenient location to home, internet access to accounts Reviewed on: 6th April 2017
Mr Lambert's avatar
Mr Lambert

Online review

5
I liked the helpfulness of the staff (telephone enquiries to open ISA). The instructions on the website to open an account by post could be a little clearer Reviewed on: 5th April 2017
Pamela S's avatar
Pamela S

Redcar branch review

5
New member setting up a fixed rate ISA, Nicola was very helpful, friendly and efficient. She covered everything I needed to know Reviewed on: 5th April 2017
Robert P's avatar
Robert P

Northallerton branch review

5
Given plenty of information about our savings account in a form which is easy to understand Reviewed on: 5th April 2017
S Towers's avatar
S Towers

Northallerton branch review

5
The ISA transfer process has been very easy with good timely communication Reviewed on: 5th April 2017
C Beveridge's avatar
C Beveridge

Cockerton branch review

4
Need to ring back when promised. (Not current cashier) Reviewed on: 5th April 2017
Mr Burkin's avatar
Mr Burkin

Stockton branch review

5
Very helpful and friendly staff. Linda is very accommodating and knowledgeable of the services. Reviewed on: 4th April 2017
Jill S's avatar
Jill S

Stockton branch review

5
World prefer a more local branch to me Reviewed on: 4th April 2017
Gillian B's avatar
Gillian B

Northallerton branch review

5
I have just moved my ISA fixed rate account to DBS. The staff of your Northallerton branch were really friendly and very helpful. Not only that it was a top of the table rate. I was very pleased to keep y savings within the local area. Reviewed on: 4th April 2017
B Richardson's avatar
B Richardson

Middlesbrough branch review

5
Staff very helpful and friendly - would come back again Reviewed on: 4th April 2017
J Donnelly's avatar
J Donnelly

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