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Darlington Building Society: Savings reviews

4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
41% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

Another satisfied customer .

5
The staff in my local branch are always helpful and answer any questions I have regarding my finances. I never have to wait long for a face to face appointment. I have been a customer for a very long time and actually had my first mortgage the the DBS many years ago. Reviewed on: 30th January 2026

All good for opening and operation.

5
All good for opening and operation. Staff very helpful. Reviewed on: 30th January 2026

very competitive in...

5
Recently opened a regular saver, very competitive interest rate and great customer service, very efficient Reviewed on: 30th January 2026

it was easy and quick to open a saving account

5
it was easy and quick to open a saving account Reviewed on: 30th January 2026

opened new accounts

5
A friendly and professional service which convinced me to open both additional isa and savings accounts Reviewed on: 30th January 2026

been with them over 45 years.

5
been with them over 45 years. had our mortgage with them. been saving with them, and always found them to be good and helpful. have no intention of ever leaving them. like the way they support charities, etc. Reviewed on: 30th January 2026

Popped in to ask about an ISA and came out with more...

5
Popped in to ask about an ISA and came out with more knowledge and a better plan than I had hoped. Such a nice and knowledgeable young man Reviewed on: 30th January 2026

Problem sorted at once

5
I had a problem. Their phone support sorted it out at once. Reviewed on: 30th January 2026

every time...there is a queue

4
I like you new shop on high street ,but every time I go in there is I long wait to be seen is it possible to put another agent in so the waiting time is less Reviewed on: 30th January 2026

Great account and rates with good online support

5
Great account and rates with good online support Reviewed on: 30th January 2026

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