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Darlington Building Society: Savings reviews

4.88
Based on 12,475 reviews, last reviewed 20th Jun 2026
72% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Pleasant and efficient face to face meeting. It was a pleasant and efficient face to face meeting with Chantelle Stephenson who arranged transfer of 65.5K ISA from Santander and arranged an addit... Read more Reviewed on: 20th June 2026
Jan Thompson's avatar
Jan Thompson

Latest lowest rating:

1

Woeful communication We had a face to face to alert DBS to our new current account bank as recipient of interest plus full amount of a 1 yr bond. We have been DBS members ... Read more Reviewed on: 1st June 2026
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12476)

More information provided in person.

5
More information provided in person. Reviewed on: 31st January 2026

Great for Regular Savings

5
All good :) I just setup a direct debit and leave it to Darlington :) Reviewed on: 31st January 2026

Still going strong with the Darlington after 56 years

5
I’ve been with the Darlington since I was 24 that’s 56 years and am still with you why you ask, well you can rely on them as being there when all the rest have gone I don’t want to do on line banking I’m to old and frightened of scammers Reviewed on: 31st January 2026

Easy to open account, save & handle, with nice commu...

5
Easy to open account, save & handle, with nice communication. Reviewed on: 31st January 2026

Friendly staff helpful knowledgeable

4
Friendly staff helpful knowledgeable Reviewed on: 31st January 2026

reliable service.

4
reliable service. Was easy to set up Reviewed on: 31st January 2026

Excellent customer service

5
Opened a regular savings account online at an excellent interest rate; there was a software glitch on Darlington's end which delayed my application and the deadline was missed. They contacted me to apologise and honoured the higher interest rate Reviewed on: 30th January 2026

Helpful, informative, reassuring.

5
Helpful, informative, reassuring. Reviewed on: 30th January 2026

Easy to open account online, and service it as requi...

5
Easy to open account online, and service it as required. Reviewed on: 30th January 2026

Another satisfied customer .

5
The staff in my local branch are always helpful and answer any questions I have regarding my finances. I never have to wait long for a face to face appointment. I have been a customer for a very long time and actually had my first mortgage the the DBS many years ago. Reviewed on: 30th January 2026

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