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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.85 (12552 reviews)

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4.85

Based on 12,552 reviews, last reviewed 30th Sep 2026

64% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Opening Easy to book an appointment. Easy to book an appointment. Appointment was effective and efficient. Was able complete other task as part of the appointment. Reviewed on: 30th September 2026

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12552)

the overall experience was good and I have not faced...

the overall experience was good and I have not faced any difficulties in day to day banking application. Reviewed on: 28th February 2026

Almost 57 years of being with the Darlington

I have not had a bad experience since opening my Savings account in September 1969. Great service Reviewed on: 28th February 2026

allways greeted nicely by attentive staff.

allways greeted nicely by attentive staff. Reviewed on: 28th February 2026

People not a computer

A service with real staff and an office for a face to face contact Reviewed on: 28th February 2026

everything is easy managing online

everything is easy managing online Reviewed on: 28th February 2026

savings plans.

Provides great options for savings plans. There’s something for all ages and your needs. For example if you want frequent access or not.. Also provides reassurance your money is protected. Reviewed on: 28th February 2026

Prompt service.

I have two savings accounts with Darlington Building Society. Earlier this week I tried to make an online withdrawal from one of these but was only given the option of withdrawing from the other account. I sent a secure message about the problem and received a response within the hour. The problem was rectified, I was able to proceed with the withdrawal online and the funds had been transferred to my bank account by the end of the day. Reviewed on: 28th February 2026

Bank had no other customers so service at till was q...

Bank had no other customers so service at till was quick. Reviewed on: 28th February 2026

Good customer support and easy to get in touch on ph...

Good customer support and easy to get in touch on phone or online. Reviewed on: 28th February 2026

I love the fact that Darlington is a mutual!

I love the fact that Darlington is a mutual! Not so many left now, and fewer that offer such good service. Reviewed on: 27th February 2026

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