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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,342 reviews, last reviewed 19th Feb 2026
61% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Convenient .& Friendly Convenient . Easy. Staff are nice.&friendly. Reviewed on: 19th February 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12342)

In branch service review

5
Friendly staff always helpful in branch. Reviewed on: 12th December 2025

In branch service review

5
Sometimes we feel that the process is a little fussy partially if we have we have been with the Darlington for some time. Maybe a little old-fashioned?. Reviewed on: 12th December 2025

Your member of staff was brilliant,

5
Your member of staff was brilliant, helpful knowledgeable, and genuine 10 out of 10 Reviewed on: 12th December 2025

In branch service review

5
Staff are always friendly and helpful. Nothing is ever too much trouble. Reviewed on: 11th December 2025

In branch service review

5
Friendly amazing staff. No rushing to get onto next customer which is key they make you feel important to be a customer. Excellent service as always. Reviewed on: 11th December 2025

In branch service review

5
Tom was very helpful and gave a great service. Reviewed on: 11th December 2025

In branch service review

5
Excellent friendly service, knowledgeable happy with service. Reviewed on: 10th December 2025

In branch service review

5
Would have been helpful to know what was needed to make appointment when looking on the website. Reviewed on: 10th December 2025

In branch service review

4
I like the staff, who as well as being knowledgeable are very friendly. They explain things in Layman terms so that they're easily understood. Reviewed on: 10th December 2025

In branch service review

5
Tom was very friendly and approachable. Reviewed on: 9th December 2025

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