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Darlington Building Society: Savings reviews

4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
39% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

Local branch based savings excellent choice of savin...

5
Local branch based savings excellent choice of savings products competitive rate for savings and helpful advice from branch staff and most of all it's mutual local society Reviewed on: 29th January 2026

good rate of interest.

4
good rate of interest. check that any added interst is reasonably correct. some recent interest payment was later partially withdrawn. Reviewed on: 29th January 2026

Savings account

5
I'm happy with my regular saver account & internet banking. I have a convenient branch if I need it Reviewed on: 29th January 2026

Good over all experienced

4
Good overall experience with staff on phone with information I asked about Reviewed on: 29th January 2026

Very good products with quick and easy process appli...

5
Very good products with quick and easy process applications Reviewed on: 29th January 2026

Able to go into a local branch to conduct my...

5
Able to go into a local branch to conduct my affairs Reviewed on: 29th January 2026

Too many so called service emails which masquerade a...

4
Too many so called service emails which masquerade as unsolicited marketing. No option to unsubscribe. Reviewed on: 29th January 2026

I can get a savings account when needed and it is no...

3
I can get a savings account when needed and it is not a problem for the staff. Reviewed on: 29th January 2026

New DBS accounts opened 53 years after my first one

5
I opened my first recent account with DBS in September 25 and everything went very smoothly. Actually, my very first DBS savings account was opened in 1972 but, having permanently moved to London for work in 1981, you closed it in the mid 80's as I wasn't local enough and not sufficiently using the account ! I'm so happy to be back with you again ! Reviewed on: 29th January 2026

Darlington Building Society - well recommended

5
I discovered the Darlington Building Society via Martin Lewis’s guidance sheet and I trust his information. His recommendation was well founded and I was glad to find the website clear and easy to follow. The staff on the phone are lovely and have always been patient and helpful when I have had queries. As I was newly widowed, this was particularly welcomed. The interest rates are competitive and I am glad I was confident enough to invest in a 5 year fix. Reviewed on: 29th January 2026

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