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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.878030074537667120 (12476 reviews)

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4.88

Based on 12,476 reviews, last reviewed 22nd Jun 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

The lady we saw was very helpful, pleasant and knowl... The lady we saw was very helpful, pleasant and knowledgeable. I was dealt with very quickly. Reviewed on: 22nd June 2026

Latest lowest rating:

1

Woeful communication We had a face to face to alert DBS to our new current account bank as recipient of interest plus full amount of a 1 yr bond. We have been DBS members ... Read more Reviewed on: 1st June 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12476)

First class Building Society!

The staff greet you with a welcoming smile & are really kind & helpful. I have been a Darlington Building Society member for years & I’ve always been made to feel welcome. They don’t push you into anything that you might be unsure about, they give you as much information that they can & give you space, on your own terms to come to your own decision regarding any products that maybe of interest or use yourself. No.1 Building Society. Reviewed on: 29th January 2026

More than a place for your

Competitive Products easy to setup. Communications keeps you well informed and updates with news regards both my account and the building society making sure your aware it’s more than a place to put your money. Reviewed on: 29th January 2026

Ease of access to appointments

Easy to make an appointment to review savings and personnel are very knowledgeable about the products available. The staff are very helpful, but let you make your own mind up about a product. Overall, I have always found the staff in my local branch to be very welcoming, polite and considerate and find my visits to the branch to be a very pleasant experience. Reviewed on: 29th January 2026

Good customer service in branch.

Good customer service in branch. Sometimes have competitive interest rates. Reviewed on: 29th January 2026

savings and isa

hi have been with darlington for many years savings and isa and always found staff very helpfull and for pleasant and products are always competative or even better Reviewed on: 29th January 2026

Good service and interest rates.

Really easy to open and great customer care when I had to phone up. Great monthly saver with high rates. Reviewed on: 29th January 2026

breezing

good rates and easy application for regular saver Reviewed on: 29th January 2026

Very efficient, friendly and helpful customer service.

Very efficient, friendly and helpful customer service. Professional, focussed response, knew the answers to my queries without having to put me on hold or check with a manager. Inspired confidence that My money washing safe hands. Reviewed on: 29th January 2026

Quick & easy service.

Quick & easy service. Staff always friendly and helpful Reviewed on: 29th January 2026

Local branch based savings excellent choice of savin...

Local branch based savings excellent choice of savings products competitive rate for savings and helpful advice from branch staff and most of all it's mutual local society Reviewed on: 29th January 2026

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