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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.86 (12553 reviews)

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4.86

Based on 12,552 reviews, last reviewed 30th Sep 2026

64% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Opening Easy to book an appointment. Easy to book an appointment. Appointment was effective and efficient. Was able complete other task as part of the appointment. Reviewed on: 30th September 2026

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12553)

DBS Service.

I’ve always had excellent service from the Darlington Building Society, very very patient understanding staff. Reviewed on: 27th February 2026

Open new cash isa.

Open new cash isa. Process was straightforward. Done online Reviewed on: 27th February 2026

Higher rates on competitive savings account.

I use savings accounts when they are attractive enough. Darlington has one which suits me well and which I use to its maximum. Long may it continue! Reviewed on: 27th February 2026

Good range of products some with excellent savings r...

Good range of products some with excellent savings rates. easy to open and fund online. Very helpful customer service when I needed assistance with opening an online account. Reviewed on: 27th February 2026

Very helpful staff especially as we now live a long...

Very helpful staff especially as we now live a long way from an Office, so rely on 'On line transactions' together with telephone back up if needed! Reviewed on: 27th February 2026

I have always had a very good experience when visiting.

I have always had a very good experience when visiting. The staff are always friendly and chatty and talk me through any products I am interested in, but never try to sway me towards anything. They are always willing to go through again anything I don't understand. Reviewed on: 27th February 2026

Updating savings account

I was rather disappointed last year upon changing our fixed term ISA as the counter staff told me that I had to do it online. The reason we chose the Darlington was that it has a walk in bank in the nearest town. Redcar. If I wanted an online ISA I could have the choice of many, some of which offer greater interest rates. We prefer to speak to a person rather than an online interaction. Or even worse, a bot. Reviewed on: 27th February 2026

always a friendly face and warm welcome when enterin...

always a friendly face and warm welcome when entering a branch, varied savings accounts to suit individual needs with competitive interest rates, have attended the last 2 AGMs and value the information and presentations in outstanding local venues, great to see the Darlington contributing to charities and local events. Reviewed on: 27th February 2026

Sometimes small is best and that applies to Darlingt...

Sometimes small is best and that applies to Darlington Biilding Society. It offered me a very attractived and competitive 5-Year Cash ISA which makes me happy as I see interest rates falling regularly. The Society communicates well. Reviewed on: 27th February 2026

Local, friendly building society

Has a local high street branch with friendly staff with everything I need for investing Reviewed on: 27th February 2026

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