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Darlington Building Society: Savings reviews

4.91
Based on 12,004 reviews, last reviewed 28th Nov 2025
28% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service from Megan I don’t usually go to branch, but this has changed my outlook. I was delighted to be served by Megan and Chantelle at the Middlesbrough Branch. I had ... Read more Reviewed on: 28th November 2025
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12004)

In branch service review

5
Staff are always friendly and helpful. Good location. Reviewed on: 7th October 2025

In branch service review

5
Consultant Jess was very well informed and knowledgeable - very helpful and welcoming an excellent experience. Reviewed on: 7th October 2025

High row

5
My experience in Darlington branch was amazing the ladies at the counter are always superb and very friendly! Always make my day Reviewed on: 6th October 2025

In branch service review

5
Always a friendly service and very helpful. Reviewed on: 6th October 2025

In branch service review

5
Tom experienced everything in detailed and I was very happy with the account/s I chose. Reviewed on: 6th October 2025

In branch service review

5
Dylan was very pleasant and thorough - explained everything in detail would be happy to see him again. Reviewed on: 6th October 2025

In branch service review

5
Lousie always fantastic and so patience with me especially. I am deaf and she always cheers me up. Reviewed on: 6th October 2025

In branch service review

5
Easy, comfortable atmosphere, I like the society because its LOCAL and maintains its branch in the town centre, this avoids endless phone queues to non-access banks. Reviewed on: 6th October 2025

In branch service review

5
Top Notch service, Like everything. Good service, nice people, pleasure to come in. Reviewed on: 6th October 2025

In branch service review

5
The Darlington is a great building society. I've always had good advice with my savings. The staff are all professional and courteous. Reviewed on: 6th October 2025

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