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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (12457 reviews)

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4.90

Based on 12,457 reviews, last reviewed 17th Apr 2026

39% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

Very simple process to open savings account.

Very simple process to open savings account. Reviewed on: 29th January 2026

Good rates on Regular Savings but otherwise average.

Good rates on Regular Savings but otherwise average. Best rate only available in branch. Reviewed on: 29th January 2026

Guisborough branch.

I use the Guisborough branch and the staff are always very friendly and helpful. They always make you aware about your accounts and if you would be better off moving your money to an account with better interest rates or more suited to your needs. Reviewed on: 29th January 2026

Always a pleasure to visit a branch.

Always a pleasure to visit a branch. Always spotlessly clean. Staff are very friendly, knowledgeable about the products and very happy to help. Service is excellent. They don't rush you into a decision, have plenty of time for the customer. Reviewed on: 29th January 2026

Great service

Great service and lovely helpful staff. Reviewed on: 29th January 2026

Friendly and helpful staff.

Friendly and helpful staff. Informative website. Reviewed on: 29th January 2026

They are good but they MUST produce a banking App

They are good but they MUST produce a banking App Reviewed on: 29th January 2026

Annual Savings review

Have an Annual Savings review - always found Darlington Building Society staff to be very helpful with renewing ISA's and other savings accounts. Reviewed on: 29th January 2026

When things are going well, they are fine, BUT

When things are going well, they are fine. However, when there is a problem, they are poor at communicating with customers. For example, there was a recent problem with interest payments on regular savings accounts which took 3 weeks to resolve. The home screen showed a message that the problem would be resolved “shortly”. Also, the next interest payment date for regular savings accounts is wrong and remains wrong. Reviewed on: 29th January 2026

Great service lovely branch staff lovely

Great service lovely branch staff lovely Reviewed on: 29th January 2026

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