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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,349 reviews, last reviewed 24th Feb 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly knowledgable staff and competitive rates Friendly knowledgable staff and competitive rates Reviewed on: 24th February 2026
Suzanne l's avatar
Suzanne l

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12349)

In branch service review

5
It was a straightforward process. Very nice staff who dealt with all my questions. Reviewed on: 5th December 2025

In branch service review

5
Caring! And explain things very well. Reviewed on: 5th December 2025

In branch service review

5
Very helpful staff handled my transactions efficiently, easily explained all the terms of the account. Reviewed on: 5th December 2025

In branch service review

5
Very friendly and helpful, explained all the needs and information received. Reviewed on: 5th December 2025

In branch service review

5
Excellent knowledge and great customer service. Reviewed on: 5th December 2025

In branch service review

5
Primarily I like the face that there are local branches and also because staff are knowledgeable and friendly. Reviewed on: 5th December 2025

In branch service review

5
Friendly advisor who explained things in an easy and understandable manner. Reviewed on: 5th December 2025

In branch service review

5
Very courteous, Friendly staff - Informative. Reviewed on: 5th December 2025

In branch service review

5
Our service advisor was great, polite and helpful easy to deal with. Lovely guy. Reviewed on: 5th December 2025

In branch service review

5
The branch is very friendly and welcoming. Louise is brilliant and I felt a sense of relief when I knew it was her I'd be seeing. She is so helpful and patient, nothing is a problem for her. Reviewed on: 5th December 2025

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