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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.86 (12553 reviews)

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4.86

Based on 12,552 reviews, last reviewed 30th Sep 2026

64% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Opening Easy to book an appointment. Easy to book an appointment. Appointment was effective and efficient. Was able complete other task as part of the appointment. Reviewed on: 30th September 2026

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12553)

Staff were very friendly and helpful

Staff were very friendly and helpful Reviewed on: 20th February 2026

Convenient .& Friendly

Convenient . Easy. Staff are nice.&friendly. Reviewed on: 19th February 2026

Happy with service in branch and glad we are staying...

Happy with service in branch and glad we are staying open Reviewed on: 19th February 2026

Customer was very happy with service and is pleased...

Customer was very happy with service and is pleased with how local the branch is Reviewed on: 18th February 2026

Personal service offered as soon as We arrived.

Personal service offered as soon as We arrived. Offer of a cuppa Reviewed on: 16th February 2026

A positive experience

A clear efficient management od my requirements. Reviewed on: 13th February 2026

Telephone enquiry regarding online banking resulted...

Telephone enquiry regarding online banking resulted in Simon ringing me back with an excellent explanation on how to register my account. He explained with courtesy and consideration of how to activate my account, and access it in the future. He was extremely courteous and throughout the call. Thank you. Reviewed on: 12th February 2026

Always helpful and available to support

Always helpful and available to support Reviewed on: 11th February 2026

Helpful staff who give me time and support me

Helpful staff who give me time and support me Reviewed on: 10th February 2026

Good service from start to finish

Good service from start to finish Reviewed on: 10th February 2026

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