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Darlington Building Society: Savings reviews

4.86
Based on 12,552 reviews, last reviewed 30th Sep 2026
64% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Opening Easy to book an appointment. Easy to book an appointment. Appointment was effective and efficient. Was able complete other task as part of the appointment. Reviewed on: 30th September 2026
HMS's avatar
HMS

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12553)

Friendly efficient counter service today from the la...

5
Friendly efficient counter service today from the ladies Reviewed on: 9th February 2026

Very helpful staff and friendly.

5
Very helpful staff and friendly. Reviewed on: 6th February 2026

Brilliant staff very professional

5
Brilliant staff very professional Reviewed on: 5th February 2026

Clare was extremely helpful and efficient today.

5
Clare was extremely helpful and efficient today. Thank you Reviewed on: 5th February 2026

Lovely friendly staff willing to spend time with us

5
Lovely friendly staff willing to spend time with us Reviewed on: 5th February 2026

Very pleasant staff give m the time I need

5
Very pleasant staff give m the time I need Reviewed on: 5th February 2026

Friendly and knowledgeable

5
Friendly knowledgeable and patient, answered all questions with a smile. Reviewed on: 5th February 2026

Great service over the phone and in store

5
simon and craig helped me on the phone today with some issues with the website, helped very thoroughly and provided an amazing service. they both went above and beyond. you can always tell darlington care about the customers and the service they give. it’s ashame there isn’t more branches. Reviewed on: 4th February 2026

Friendly personal very helpful I drive a distance to...

5
Friendly personal very helpful I drive a distance to visit the Yarm team Reviewed on: 3rd February 2026

Great service

5
Very helpful and friendly staff. Went out of their way to help explain products Reviewed on: 3rd February 2026

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