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Darlington Building Society: Savings reviews

4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
39% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
Local, personal service and convenient. Reviewed on: 30th December 2025

In branch service review

5
Very pleasantly dealt with and explained by TJ. Reviewed on: 30th December 2025

In branch service review

5
Friendly, approachable, convenient and provides the services that fit my needs. Opening times suit my needs. Reviewed on: 30th December 2025

In branch service review

5
Feels like a family business - nice and friendly. Reviewed on: 30th December 2025

In branch service review

5
I was provided with good, solid advice. Reviewed on: 30th December 2025

In branch service review

5
The good service and face-to-face is great. Reviewed on: 30th December 2025

In branch service review

5
All the staff were extremely friendly, professional and helpful from the initial phone call, to appointment and completion of the account application. Dylan who took the appointment was particularly welcoming and knowledgeable. He made the process a very pleasant experience. Reviewed on: 30th December 2025

In branch service review

5
I always receive top class service!. Reviewed on: 30th December 2025

In branch service review

5
It is a lovely, friendly branch and very helpful. Reviewed on: 30th December 2025

In branch service review

5
Clear advice and friendly environment. Reviewed on: 30th December 2025

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