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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,350 reviews, last reviewed 26th Feb 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

We were welcomed by Chantell Stephenson at the Redca... We were welcomed by Chantell Stephenson at the Redcar Branch. What a lovely young lady. Very helpful indeed. Reviewed on: 26th February 2026
Peter J's avatar
Peter J

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12350)

Very pleasant experience in a nice environment.

5
Very pleasant experience in a nice environment. Staff were excellent. Reviewed on: 1st December 2025

The lady was polite and was able to explain the prod...

5
The lady was polite and was able to explain the products well. Reviewed on: 1st December 2025

Welcoming, informative and very pleasant staff

5
Welcoming, informative and very pleasant staff Reviewed on: 1st December 2025

In branch service review

5
Pleasant, friendly service. Local so convenient. Easy to get appointment. Efficient and knowledgeable. Liked the professional looking uniform. Reviewed on: 28th November 2025

In branch service review

5
Experience was good. All staff helpful and friendly. Reviewed on: 28th November 2025

In branch service review

5
Good service, Good shop, Excellent staff. Reviewed on: 28th November 2025

In branch service review

5
Everyone is warm and friendly, Always ready to helpful. Reviewed on: 28th November 2025

In branch service review

5
Always dealt with politely and professionally. Reviewed on: 28th November 2025

Great service from Megan

5
I don’t usually go to branch, but this has changed my outlook. I was delighted to be served by Megan and Chantelle at the Middlesbrough Branch. I had a query about whether a transfer counted as a withdrawal and Megan was able to help me straighten her away. I will definitely be visiting Middlesbrough Branch again soon. Hoping to book a mortgage appointment soon as well. Reviewed on: 28th November 2025

In branch service review

5
Very clear information delivered, very friendly staff. Reviewed on: 27th November 2025

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