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Darlington Building Society: Savings reviews

4.91
Based on 12,350 reviews, last reviewed 26th Feb 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

We were welcomed by Chantell Stephenson at the Redca... We were welcomed by Chantell Stephenson at the Redcar Branch. What a lovely young lady. Very helpful indeed. Reviewed on: 26th February 2026
Peter J's avatar
Peter J

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12350)

In branch service review

5
Always a great service from the society, had our cash mortgage with the society. Highly recommended. Reviewed on: 27th November 2025

In branch service review

5
Suzanne was very helpful and friendly answered all questions fully and clearly. Reviewed on: 27th November 2025

In branch service review

5
Jane was very professional, polite and explained everything. It's great to be able to go in to a Branch. Reviewed on: 27th November 2025

In branch service review

5
I prefer face to face talks regarding Money affairs and feel I get a great service at Darlington. Reviewed on: 27th November 2025

In branch service review

5
No improvements, friendly confident accurate to the point advice. Reviewed on: 27th November 2025

In branch service review

5
Friendly, Helpful and somewhere to pop into to chat. Reviewed on: 27th November 2025

In branch service review

5
Friendly staff, easy to book appt., easy process to change account, well explained. Appreciate access to people in a face to face environment. Reviewed on: 27th November 2025

In branch service review

5
As Always friendly helpful staff. Nothing too much trouble. Reviewed on: 27th November 2025

In branch service review

5
Very smooth, local and convenient. Reviewed on: 27th November 2025

In branch service review

5
Fast, friendly and all professional. Reviewed on: 27th November 2025

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