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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,476 reviews, last reviewed 22nd Jun 2026
71% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The lady we saw was very helpful, pleasant and knowl... The lady we saw was very helpful, pleasant and knowledgeable. I was dealt with very quickly. Reviewed on: 22nd June 2026
Ann W's avatar
Ann W

Latest lowest rating:

1

Woeful communication We had a face to face to alert DBS to our new current account bank as recipient of interest plus full amount of a 1 yr bond. We have been DBS members ... Read more Reviewed on: 1st June 2026
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12477)

Very informative and helpful all information was cle...

5
Very informative and helpful all information was clear and well briefed Reviewed on: 9th January 2026

Great help by Simon

5
Simon was very helpful and explained very clearly what I needed to do Reviewed on: 8th January 2026
Robert J's avatar
Robert J

Thank you, Simon.

5
I requested a call back to discuss savings accounts and was called first thing by Simon McCabe who was polite, professional and friendly. He was sufficiently knowledgeable to answer my questions and found out any information he was unsure about. He gave me clear information about what to do and was very clear about my options. Reviewed on: 6th January 2026
Shanti P's avatar
Shanti P

In branch service review

5
Lady who I dealt with was very helpful at explaining everything clearly. Reviewed on: 31st December 2025

In branch service review

5
Very comfortable environment and smooth transaction to open an account. Reviewed on: 30th December 2025

In branch service review

5
Appointment on time, Karen really helpful and friendly, explained everything clearly. Reviewed on: 30th December 2025

In branch service review

5
Friendly and knowledgeable staff. Quick service. Reviewed on: 30th December 2025

In branch service review

5
Helpful, informative, and friendly. Reviewed on: 30th December 2025

In branch service review

5
Very quick and efficient. Products explained and easy to understand. Reviewed on: 30th December 2025

In branch service review

5
The service I have received from DBS is excellent - no improvement needed. Reviewed on: 30th December 2025

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