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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
39% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
Very helpful, clear and friendly. Reviewed on: 20th December 2025

In branch service review

5
We asked about opening an account at the Middlesbrough branch and received. Excellent service and helpful throughout the process. Reviewed on: 19th December 2025

In branch service review

5
Really good information given, pros and cons to each account. Helpful, friendly. Great service. Reviewed on: 19th December 2025

In branch service review

5
Very easy, well informed on products available. Reviewed on: 19th December 2025

In branch service review

5
From the moment I asked for help a staff member called molly handled all my needs with lots of help and made it all very easy for me. Reviewed on: 19th December 2025

In branch service review

5
Quick service and very pleasant staff. Reviewed on: 19th December 2025

In branch service review

5
I will find it painful if I am unable to pay in to my account using my debit card and will more than likely lose my account. Reviewed on: 19th December 2025

In branch service review

5
Nice comfortable chats, and very helpful Louise. Reviewed on: 19th December 2025

In branch service review

4
Do not like having to watch the video at the beginning of appointment - especially as an existing customer. Reviewed on: 19th December 2025

In branch service review

5
Friendly, professional staff provided a wonderful service. Reviewed on: 19th December 2025

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