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Darlington Building Society: Savings reviews

4.86
Based on 12,553 reviews, last reviewed 1st Oct 2026
67% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon really helped me to understand how the online... Simon really helped me to understand how the online portal seven day notice to withdraw worked. He quickly identified what my misunderstanding was and... Read more Reviewed on: 1st October 2026
Mark L's avatar
Mark L

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12554)

it was easy and quick to open a saving account

5
it was easy and quick to open a saving account Reviewed on: 30th January 2026

opened new accounts

5
A friendly and professional service which convinced me to open both additional isa and savings accounts Reviewed on: 30th January 2026

been with them over 45 years.

5
been with them over 45 years. had our mortgage with them. been saving with them, and always found them to be good and helpful. have no intention of ever leaving them. like the way they support charities, etc. Reviewed on: 30th January 2026

Popped in to ask about an ISA and came out with more...

5
Popped in to ask about an ISA and came out with more knowledge and a better plan than I had hoped. Such a nice and knowledgeable young man Reviewed on: 30th January 2026

Problem sorted at once

5
I had a problem. Their phone support sorted it out at once. Reviewed on: 30th January 2026

every time...there is a queue

4
I like you new shop on high street ,but every time I go in there is I long wait to be seen is it possible to put another agent in so the waiting time is less Reviewed on: 30th January 2026

Great account and rates with good online support

5
Great account and rates with good online support Reviewed on: 30th January 2026

Online saving accounts...

5
Very good rate of interest, online facility to open an account and transfer funds in. Good security system in operating an online account. However there is no App. Reviewed on: 29th January 2026

First class Building Society!

5
The staff greet you with a welcoming smile & are really kind & helpful. I have been a Darlington Building Society member for years & I’ve always been made to feel welcome. They don’t push you into anything that you might be unsure about, they give you as much information that they can & give you space, on your own terms to come to your own decision regarding any products that maybe of interest or use yourself. No.1 Building Society. Reviewed on: 29th January 2026

More than a place for your

5
Competitive Products easy to setup. Communications keeps you well informed and updates with news regards both my account and the building society making sure your aware it’s more than a place to put your money. Reviewed on: 29th January 2026

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