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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.86 (12554 reviews)

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4.86

Based on 12,553 reviews, last reviewed 1st Oct 2026

67% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Simon really helped me to understand how the online... Simon really helped me to understand how the online portal seven day notice to withdraw worked. He quickly identified what my misunderstanding was and... Read more Reviewed on: 1st October 2026

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12554)

Ease of access to appointments

Easy to make an appointment to review savings and personnel are very knowledgeable about the products available. The staff are very helpful, but let you make your own mind up about a product. Overall, I have always found the staff in my local branch to be very welcoming, polite and considerate and find my visits to the branch to be a very pleasant experience. Reviewed on: 29th January 2026

Good customer service in branch.

Good customer service in branch. Sometimes have competitive interest rates. Reviewed on: 29th January 2026

savings and isa

hi have been with darlington for many years savings and isa and always found staff very helpfull and for pleasant and products are always competative or even better Reviewed on: 29th January 2026

Good service and interest rates.

Really easy to open and great customer care when I had to phone up. Great monthly saver with high rates. Reviewed on: 29th January 2026

breezing

good rates and easy application for regular saver Reviewed on: 29th January 2026

Very efficient, friendly and helpful customer service.

Very efficient, friendly and helpful customer service. Professional, focussed response, knew the answers to my queries without having to put me on hold or check with a manager. Inspired confidence that My money washing safe hands. Reviewed on: 29th January 2026

Quick & easy service.

Quick & easy service. Staff always friendly and helpful Reviewed on: 29th January 2026

Local branch based savings excellent choice of savin...

Local branch based savings excellent choice of savings products competitive rate for savings and helpful advice from branch staff and most of all it's mutual local society Reviewed on: 29th January 2026

good rate of interest.

good rate of interest. check that any added interst is reasonably correct. some recent interest payment was later partially withdrawn. Reviewed on: 29th January 2026

Savings account

I'm happy with my regular saver account & internet banking. I have a convenient branch if I need it Reviewed on: 29th January 2026

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