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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,350 reviews, last reviewed 26th Feb 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

We were welcomed by Chantell Stephenson at the Redca... We were welcomed by Chantell Stephenson at the Redcar Branch. What a lovely young lady. Very helpful indeed. Reviewed on: 26th February 2026
Peter J's avatar
Peter J

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12350)

In branch service review

5
Very helpful and always listen to me. Reviewed on: 27th November 2025

In branch service review

5
The people are really pleasant behind the counter. Reviewed on: 26th November 2025

In branch service review

5
Always friendly and helpful staff. Reviewed on: 26th November 2025

In branch service review

5
Sometimes need more staff serving. Reviewed on: 26th November 2025

Calls are usually answered promptly.

5
Calls are usually answered promptly. Polite knowledgable staff. Always helpful and sort out my issues. Reviewed on: 26th November 2025
Richard's avatar
Richard

In branch service review

5
Very efficient and pleasant experience, Martin was really helpful and knowledgeable. Reviewed on: 25th November 2025

In branch service review

5
Always kind friendly service, staff supportive when I am anxious greatly appreciated. Reviewed on: 24th November 2025

In branch service review

4
Friendly professional staff. Helpful and understanding. Reviewed on: 24th November 2025

In branch service review

4
I like not just being a number and treated like I would want. Reviewed on: 24th November 2025

Excellent service, always friendly

5
Excellent service, always friendly Reviewed on: 24th November 2025

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