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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.86 (12554 reviews)

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4.86

Based on 12,553 reviews, last reviewed 1st Oct 2026

67% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Simon really helped me to understand how the online... Simon really helped me to understand how the online portal seven day notice to withdraw worked. He quickly identified what my misunderstanding was and... Read more Reviewed on: 1st October 2026

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12554)

Good over all experienced

Good overall experience with staff on phone with information I asked about Reviewed on: 29th January 2026

Very good products with quick and easy process appli...

Very good products with quick and easy process applications Reviewed on: 29th January 2026

Able to go into a local branch to conduct my...

Able to go into a local branch to conduct my affairs Reviewed on: 29th January 2026

Too many so called service emails which masquerade a...

Too many so called service emails which masquerade as unsolicited marketing. No option to unsubscribe. Reviewed on: 29th January 2026

I can get a savings account when needed and it is no...

I can get a savings account when needed and it is not a problem for the staff. Reviewed on: 29th January 2026

New DBS accounts opened 53 years after my first one

I opened my first recent account with DBS in September 25 and everything went very smoothly. Actually, my very first DBS savings account was opened in 1972 but, having permanently moved to London for work in 1981, you closed it in the mid 80's as I wasn't local enough and not sufficiently using the account ! I'm so happy to be back with you again ! Reviewed on: 29th January 2026

Darlington Building Society - well recommended

I discovered the Darlington Building Society via Martin Lewis’s guidance sheet and I trust his information. His recommendation was well founded and I was glad to find the website clear and easy to follow. The staff on the phone are lovely and have always been patient and helpful when I have had queries. As I was newly widowed, this was particularly welcomed. The interest rates are competitive and I am glad I was confident enough to invest in a 5 year fix. Reviewed on: 29th January 2026

The best local bank still on the high street

They have very competitive rates when compared to other high street banks. Sometimes have exceptionally good rates. A good array of accounts to suit most saving goals Reviewed on: 29th January 2026

Good range of savings plans and competitive interest...

Good range of savings plans and competitive interest rates to other building societies Reviewed on: 29th January 2026

Accounts are easy to open and mags get online.

Accounts are easy to open and mags get online. In-branch service is consistently good. Reviewed on: 29th January 2026

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