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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,350 reviews, last reviewed 26th Feb 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

We were welcomed by Chantell Stephenson at the Redca... We were welcomed by Chantell Stephenson at the Redcar Branch. What a lovely young lady. Very helpful indeed. Reviewed on: 26th February 2026
Peter J's avatar
Peter J

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12350)

In branch service review

5
No problem with anything. Great service. Thank you. Reviewed on: 21st November 2025

In branch service review

5
Very good one to one discussion, very well explained products available. Reviewed on: 21st November 2025

In branch service review

5
Staff always amazing and explain thoroughly what's currently available. Nothing to Improve. Reviewed on: 21st November 2025

In branch service review

5
It is local and plenty of offices that are handy for me. Reviewed on: 21st November 2025

In branch service review

5
Always very friendly and helpful. Two staff would be better on at lunch times. Reviewed on: 21st November 2025

In branch service review

5
Friendly and informative. Tom was cheerful and Answered all my questions. Reviewed on: 21st November 2025

In branch service review

5
The young man dealt with my request perfectly. Reviewed on: 20th November 2025

In branch service review

5
Helpful and friendly staff, queues are sometimes lengthy (but not today). Reviewed on: 20th November 2025

In branch service review

5
Very pleased - everything explained - enjoyable experience. Please keep up the book. Reviewed on: 19th November 2025

No waiting.

5
I spoke with the Darlington 3 times yesterday and on each occasion the calls were answered almost immediately followed by such excellent service to my query Reviewed on: 19th November 2025
Harry C's avatar
Harry C

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