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Darlington Building Society: Savings reviews

4.86
Based on 12,553 reviews, last reviewed 1st Oct 2026
67% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon really helped me to understand how the online... Simon really helped me to understand how the online portal seven day notice to withdraw worked. He quickly identified what my misunderstanding was and... Read more Reviewed on: 1st October 2026
Mark L's avatar
Mark L

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12554)

Doing ok but needs to improve in key areas.

3
Darlington Building Society does some good things, for sure, such as its involvement with and support for the Stockton and Darlington Railway 200th Anniversary celebrations. But it needs to improve. It is regularly out - matched by the neighbouring Newcastle Building Society in terms of its range of products, its branches and branch network, customer service, relationships with members, and overall impact in the community it serves. Reviewed on: 29th January 2026

First class service

5
Easy to deal with pleasant helpful staff Reviewed on: 29th January 2026

Helpful staff and local branch access

5
Helpful staff and local branch access Reviewed on: 29th January 2026

easy to deal with on-line, quick and effective and e...

5
easy to deal with on-line, quick and effective and excellent rates and helpful staff on-line Reviewed on: 29th January 2026

Always the best place for our money

5
Always the best place for our money Reviewed on: 29th January 2026

I use them for specialist savings accounts.

4
I use them for specialist savings accounts. Interest rates and terms are between in the middle of higher rate accounts and variable rate accounts don't seem to automatically fall in line with base rate reductions. Reviewed on: 29th January 2026

DBS regular saver account

4
Easy to open and manage my DBS regular saver account online. Great interest rate too. Reviewed on: 29th January 2026

Easy to open regular saver.

5
Easy to open regular saver that can be operated online. Reviewed on: 29th January 2026

A friendly office with helpful staff plus on line no...

5
A friendly office with helpful staff plus on line notices and depositing is really convienient without having to go into town. Reviewed on: 29th January 2026

Too quick and dropping interest rates, lack of rewar...

3
Too quick and dropping interest rates, lack of reward for customers holding money Reviewed on: 29th January 2026

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