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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.86 (12554 reviews)

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4.86

Based on 12,553 reviews, last reviewed 1st Oct 2026

67% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Simon really helped me to understand how the online... Simon really helped me to understand how the online portal seven day notice to withdraw worked. He quickly identified what my misunderstanding was and... Read more Reviewed on: 1st October 2026

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12554)

Always a friendly face and helpful advice each time...

Always a friendly face and helpful advice each time I visit, haven't downloaded the app as prefer face to face contact, competitive interest rates and like the monthly newsletter to keep up to date on latest news, useful member perks and have attended the past 2 annual member events which have been held in great locations with interesting presentations, also great to hear about the local charities that the DBS support Reviewed on: 29th January 2026

My eighty year old mother likes to go in to the loca...

My eighty year old mother likes to go in to the local branch and I use it too. We always receive good friendly service. Looking forward to receiving this service for many years to come. Reviewed on: 29th January 2026

Very welcoming

Very welcoming and excellent for information Reviewed on: 29th January 2026

Regular savings account providing high interest rate.

Regular savings account providing high interest rate. Easy to enrol & my account easy to manage. All information that I need is clearly evident once logged on. Reviewed on: 29th January 2026

Brilliant!

Always insightful information that provides comfort and makes me feel comfortable relying on them. They always have excellent customer service, who do a brilliant job. Reviewed on: 29th January 2026

Straightforward, no nonsense and easy to use website...

Straightforward, no nonsense and easy to use website and account: magic! Reviewed on: 29th January 2026

The Building Society who listen.

We recently booked an appointment at the Northallerton branch to discuss re investing some savings from an account which has reaching its full term. The staff there were polite, welcoming and very knowledgable about the various accounts available. The lady we spoke with listened to what we expected to do with the money invested and suggested several options for us. We talked through the various options and opened the account which provided everything we required from it. It is refreshing to find a Bank/Building Society who listen. Reviewed on: 29th January 2026

Very simple process to open savings account.

Very simple process to open savings account. Reviewed on: 29th January 2026

Good rates on Regular Savings but otherwise average.

Good rates on Regular Savings but otherwise average. Best rate only available in branch. Reviewed on: 29th January 2026

Guisborough branch.

I use the Guisborough branch and the staff are always very friendly and helpful. They always make you aware about your accounts and if you would be better off moving your money to an account with better interest rates or more suited to your needs. Reviewed on: 29th January 2026

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