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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,477 reviews, last reviewed 24th Jun 2026
71% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Well looked after, couldn't do what I wanted so mad... Well looked after, couldn't do what I wanted so made an appointment later in the day to change my issa account, all done to my satisfaction. Only pro... Read more Reviewed on: 24th June 2026
Brian M's avatar
Brian M

Latest lowest rating:

1

Woeful communication We had a face to face to alert DBS to our new current account bank as recipient of interest plus full amount of a 1 yr bond. We have been DBS members ... Read more Reviewed on: 1st June 2026
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12477)

Very friendly informative staff.

5
Very friendly informative staff. Great service and customer care Reviewed on: 13th December 2025

In branch service review

5
All staff always professional and Friendly. Reviewed on: 12th December 2025

In branch service review

5
Excellent service, Accounts explained and fully discussed. Reviewed on: 12th December 2025

In branch service review

5
Very good and informative with the products. Reviewed on: 12th December 2025

In branch service review

5
Excellent friendly efficient and easy service to set up new savings accounts. Reviewed on: 12th December 2025

In branch service review

5
Friendly staff always helpful in branch. Reviewed on: 12th December 2025

In branch service review

5
Sometimes we feel that the process is a little fussy partially if we have we have been with the Darlington for some time. Maybe a little old-fashioned?. Reviewed on: 12th December 2025

Your member of staff was brilliant,

5
Your member of staff was brilliant, helpful knowledgeable, and genuine 10 out of 10 Reviewed on: 12th December 2025

In branch service review

5
Staff are always friendly and helpful. Nothing is ever too much trouble. Reviewed on: 11th December 2025

In branch service review

5
Friendly amazing staff. No rushing to get onto next customer which is key they make you feel important to be a customer. Excellent service as always. Reviewed on: 11th December 2025

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