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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.86 (12554 reviews)

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4.86

Based on 12,553 reviews, last reviewed 1st Oct 2026

67% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Simon really helped me to understand how the online... Simon really helped me to understand how the online portal seven day notice to withdraw worked. He quickly identified what my misunderstanding was and... Read more Reviewed on: 1st October 2026

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12554)

very helpful and explained everything well

very helpful and explained everything well Reviewed on: 23rd January 2026

Great branches and friendly staff

Darlington Building Society have made it very easy to manage my money. Having that branch presence in so many North East towns helps me withdraw cash quickly when needed. I love the online banking bit too - great to double check every lines up. I think they have fixed their passbook printers too because it's looking so much nicer now. Thanks to all of the friendly faces at Darlington Reviewed on: 22nd January 2026

Very helpful

Very easy to deal with and very helpful Reviewed on: 21st January 2026

Very friendly, knowledgeable staff.

Very friendly, knowledgeable staff. Patient and polite. Stores are clean and tidy. Plenty of choice of products with competitive interest rates. Overall a visit to the branch is a pleasurable experience and still on the high street. Reviewed on: 19th January 2026

Great customer service

Always prompt and efficient service, always friendly yet professional Reviewed on: 18th January 2026

Excellent customer service skills and all queries an...

Excellent customer service skills and all queries answered and resolved at 4pm on a Friday ,Welldone! Reviewed on: 16th January 2026

Very understandable

I understood all the information because it was explained very well. Reviewed on: 10th January 2026

Very informative and helpful all information was cle...

Very informative and helpful all information was clear and well briefed Reviewed on: 9th January 2026

Great help by Simon

Simon was very helpful and explained very clearly what I needed to do Reviewed on: 8th January 2026

Thank you, Simon.

I requested a call back to discuss savings accounts and was called first thing by Simon McCabe who was polite, professional and friendly. He was sufficiently knowledgeable to answer my questions and found out any information he was unsure about. He gave me clear information about what to do and was very clear about my options. Reviewed on: 6th January 2026

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