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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
38% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
Very helpful staff handled my transactions efficiently, easily explained all the terms of the account. Reviewed on: 5th December 2025

In branch service review

5
Very friendly and helpful, explained all the needs and information received. Reviewed on: 5th December 2025

In branch service review

5
Excellent knowledge and great customer service. Reviewed on: 5th December 2025

In branch service review

5
Primarily I like the face that there are local branches and also because staff are knowledgeable and friendly. Reviewed on: 5th December 2025

In branch service review

5
Friendly advisor who explained things in an easy and understandable manner. Reviewed on: 5th December 2025

In branch service review

5
Very courteous, Friendly staff - Informative. Reviewed on: 5th December 2025

In branch service review

5
Our service advisor was great, polite and helpful easy to deal with. Lovely guy. Reviewed on: 5th December 2025

In branch service review

5
The branch is very friendly and welcoming. Louise is brilliant and I felt a sense of relief when I knew it was her I'd be seeing. She is so helpful and patient, nothing is a problem for her. Reviewed on: 5th December 2025

In branch service review

5
There are always friendly and have a smile for you!. Reviewed on: 5th December 2025

In branch service review

4
No problems but seems a bit old fashioned. Reviewed on: 5th December 2025

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