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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,438 reviews, last reviewed 28th Mar 2026
58% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Earn more with The Darlington While larger building societies are cutting their rates as soon as a BOE Base rate cut has been announced, Darlington has given their Savers an opport... Read more Reviewed on: 28th March 2026
Alan K's avatar
Alan K

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12438)

In branch service review

5
Sandra has explained everything to us very clearly. Reviewed on: 3rd October 2024

In branch service review

5
Very friendly staff who will always help you get the right deal. Reviewed on: 3rd October 2024

Great customer service.

5
Called today needing help and Simon went above and beyond to assist us. Staff in Guisborough office always friendly and helpful. Reviewed on: 2nd October 2024
Angela W's avatar
Angela W

In branch service review

5
Personal service, i.e. people. Friendly and professional. Reviewed on: 2nd October 2024

In branch service review

5
An excellent experience. Simple, understandable explanation of products - an extremely good appointment. Reviewed on: 2nd October 2024

In branch service review

5
Friendly atmosphere in banking hall and during review. Reviewed on: 2nd October 2024

In branch service review

5
Clear, concise information given. Nice, friendly atmosphere. Reviewed on: 2nd October 2024

In branch service review

5
Telephone system could be better as you cannot speak to the local branch directly. Reviewed on: 2nd October 2024

In branch service review

4
Expected product to be 4.5% as wasn't told products could be removed without notice. Reviewed on: 2nd October 2024

In branch service review

5
Personal service, as usual very good. Reviewed on: 1st October 2024

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