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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Excellent product information. Very friendly, professional member of staff. Courteous - so good. Meghan was a pleasure to deal with. Reviewed on: 8th October 2024

In branch service review

5
Lovely branch and friendly staff. Reviewed on: 8th October 2024

In branch service review

5
It was a very professional experience. Reviewed on: 8th October 2024

In branch service review

5
Helpful staff, very friendly, explained everything I needed to know. Reviewed on: 8th October 2024

In branch service review

5
Barnard Castle branch should open on Saturdays. DBS is good in comparison with other building societies, but they could bring back a branch in Cockerton. Reviewed on: 8th October 2024

In branch service review

5
I had to make a specific appointment to open account as came previously and unable to do so without an appointment. There was no mention on the website that an appointment was necessary. Reviewed on: 8th October 2024

Excellent customer service from Simon McCabe

5
Simon was incredibly helpful assisting me setting up an online login as I have been struggling to find time to come into branch and he was very patient with me and also my 8 month old baby who was shrieking for fun in the background! Reviewed on: 7th October 2024
T Brown's avatar
T Brown

In branch service review

5
Very helpful and clearly explained when opening my accounts. Reviewed on: 7th October 2024

In branch service review

5
Face-to-face contact is excellent. Very happy with the service provided. Reviewed on: 7th October 2024

In branch service review

5
Wood recommend. Customer service is excellent. Knowledge of accounts is very good, especially from Charley. Dedicated person to the building society. Reviewed on: 5th October 2024

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