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Darlington Building Society: Savings reviews

4.87
Based on 12,502 reviews, last reviewed 15th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All our needs were met. All our needs were met to our satisfaction by a very helpful Darlington Employee. Reviewed on: 15th July 2026
Cinders's avatar
Cinders

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12502)

In branch service review

5
Everyone always very helpful and great to deal with real people on the high street. Reviewed on: 23rd September 2024

In branch service review

5
Very good service. Very friendly everytime!. Reviewed on: 23rd September 2024

In branch service review

5
The Darly train and carriages have been out for a number of years, a replacement attraction is long overdue as an incentive for younger savers (and their guardians). Reviewed on: 23rd September 2024

In branch service review

5
Very easy at the moment to access. Lovely staff. Reviewed on: 23rd September 2024

In branch service review

5
Happy with service given. Quick and efficient service. Reviewed on: 23rd September 2024

In branch service review

5
I found staff courteous and professional and like the fact that I can speak face-to-face to staff at a branch. Reviewed on: 23rd September 2024

In branch service review

5
Extremely friendly and helpful - no improvements needed. The return to face-to-face conversation is much appreciated as I have no internet access. Reviewed on: 23rd September 2024

In branch service review

5
Very helpful and professional service. Reviewed on: 21st September 2024

In branch service review

4
Not given complete and correct information prior to appointment on telephone when enquiring about a maturing bond - appointment to open ISA was advised and made for me - beforehand had matured so having visited branch had to reappoint for later date. Reviewed on: 21st September 2024

In branch service review

5
Fantastic help and customer service. Reviewed on: 21st September 2024

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