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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Always very friendly and helpful. Great staff. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Helpful and kind. I am pleased with the opening hours but would be very sad if you were to close, even on a Saturday. Not everyone is able to come in during weekdays. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Kathryn and Tom were so helpful and kind. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Kind, friendly service on the high street. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Local branch, professional service, contributors to local groups. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Savings planning sorted - next appointment arrange and everything fully explained. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Quick, professional, informative, friendly. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
I hear you are closing on Saturday mornings - it is very disappointing. We will transfer to the Newcastle. We are long established customer of yours - sorely disappointed. Reviewed on: 21st September 2024
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Verified Member

Problem Solved

5
I sent an email to customer support when I was locked out of my account. Simon McCabe called me back. Simon talked me through the process of getting back into my account. He was patient, friendly and professional. Reviewed on: 20th September 2024
Michelle K's avatar
Michelle K

Very helpful and efficient and led me through the se...

5
Very helpful and efficient and led me through the setting and registering for Darlington online. Reviewed on: 20th September 2024
Richard J's avatar
Richard J

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